Hostellerie du Pas de l'Ours "Relais et Châteaux"
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Crans-Montana

Hostellerie du Pas de l'Ours "Relais et Châteaux"

No.2 of Cultural Hotels in Canton of Valais
Rue du Pas-de-l'Ours 41, Crans-Montana, Canton of Valais 3963, Switzerland
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You'll be centrally located in Lens with a stay at Hostellerie du Pas de L'Ours Relais et Chateaux, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. This family-friendly hotel is 20.5 mi (33 km) from Leukerbad-Therme and 20.8 mi (33.4 km) from Alpentherme Thermal Baths.Show More
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hotel overview picture
4.7/5Amazing·Cleanliness: 4.7
All 41 Reviews
Amenities
Golf CourseSunbathing AreaIndoor swimming poolOutdoor swimming poolSkiingHorse RidingHikingCasinoSaunaSpa
All Amenities
Surroundings
Airport: Sion Airport
(30.7km)
Train: Gare Cff Sion Station
(20.4km)
Landmarks: Centre sportif le Régent
(230m)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Suite Des Ours
9

Suite Des Ours

Bedroom 1:1 Double bed ● Bedroom 2:1 Double bed ● Bedroom 3:1 Double bed
Free Wi-Fi
Non-smoking
Minibar
TV
Daily Housekeeping
Shade Curtain
Room Details
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Suite Polaire-4 Persons
5

Suite Polaire-4 Persons

2 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Room Details
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Suite Polaire-2 Persons
3

Suite Polaire-2 Persons

1 Double bed
Free Wi-Fi
Non-smoking
Minibar
TV
Daily Housekeeping
Shade Curtain
Room Details
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Chalet Suite
7

Chalet Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Minibar
TV
Daily Housekeeping
Shade Curtain
Room Details
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Loft Suite
12

Loft Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Family Suite
4

Family Suite

1 Double bed and 1 Queen bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Room Details
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Junior Suite
8

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Room Details
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Classic Double Room
4

Classic Double Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Room Details
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Open Suite
5

Open Suite

1 Queen bed
Free Wi-Fi
Non-smoking
Minibar
TV
Daily Housekeeping
Shade Curtain
Room Details
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Guest Reviews

4.7/5
Amazing
41 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Average for similar properties in Crans-Montana
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 21, 2024
The hotel is very quiet and elegant. Although it has a long history, it is well-equipped and well-maintained. You can see the snow-capped mountains from the hotel balcony, and the surrounding scenery is beautiful. The most worth mentioning is the service! The thoughtful service of the front desk guy makes people feel like spring breeze, meticulous! During our stay, we experienced real five-star service! ! Even on the way we left the hotel to Dusseldorf, the hotel front desk guy called to remind me to go to Cologne Cathedral when I passed Cologne. A great stay experience! I will stay again next time I go to Switzerland! Recommended!
Original TextTranslation provided by Google
k‍a‍l‍r‍a‍y‍e‍s‍_‍1‍0
June 23, 2024
Stunning views and amazing staff that catered to all our needs. The rooms were beautifully designed and offered great views of the Swiss mountains. The breakfast offered was one of the best I have tried. This hotel is a must-visit if you are in Crans Montana.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 23, 2024
This Hotel lives up to its 5 star status and then some. Our suite had a double-sided fireplace which staff was eager to light for us anytime of day or night. The hotel is super cozy, location is terrific and the staff outstanding. Remi, one of the managers was a real standout, always checking that we had everything whether it be plans for hiking, the right place of fondue or some wine and cheese of our room in the afternoon. There is a great spa and indoor outdoor pool. My wife and i have been to a lot of nice places, this is a new favorite!
h‍f‍n‍g
June 29, 2024
This is a gem of a hotel in Crans Montana. They have a wonderful team that makes you feel welcome the moment you arrive. The views from the rooms were breathtaking (make sure you select Mountain View, it’s worth it). The food at the bistro was delicious and carefully prepared. Finally, the facilities are top-notch - the heated pool, the sauna, and the hammam.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 13, 2024
Hostellerie du Pas de l'Ours is really nice. The design is beautiful. Very rustic and modern. The rooms are beautiful. They are also spacious, clean and comfortable. The amenities are really nice. The food and drinks here are great too. Amazing place to stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 24, 2023
Stayed at this hotel in the midst of one week Fall break trip with 3 year old daughter and husband- superior hospitality. Small hotel that was getting close to closing for the season, so we were among the last guests to stay there, so the hotel was very quiet. We were upgraded to a larger room as we were celebrating our anniversary- the size was perfect for our family of three! Lovely balcony that we sat on daily- had a lovely breakfast outside the dining room as well as inside. Loved the daily baked treats they brought up to our room- the aesthetic is very pleasing and rustic. We were a bit unlucky in that it was quite cloudy and turning a bit cold during our stay, so we were inside a bit more than hoped, but the room was very comfortable and welcoming.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 8, 2023
This place is a true gem. We have travelled all over the world but have never experienced the level of service we experienced here. The Bear Suite is a must. Lovely and elegant accommodations-our party did not want to leave. Breakfast was wonderful in the morning. We enjoyed dinner both nights at Le Bistrot de Ours. The aperitifs were spot on and the food was incredible. Service was impeccable. You must do the wine tasting in the wine cellar. Very informative and a unique experience. Nicolas was a joy! Every employee we encountered was extremely attentive, anticipated your needs and incredibly helpful. We cannot wait to return. Thank you for an incredible experience and stay!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 20, 2023
The quality of the accommodation, the food and the service was amazing. The staff were all lovely and they made our stay very special. We would highly recommend staying here and we would happily visit again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 19, 2023
The food was absolutely brilliant. It was a perfect mix of food and wine. Our waitress was amazing, her name is Eva she was very helpful and kind. She made the experience brilliant. She explained all dishes in detail and has a sense of humour

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CHF 35.00 (approx. AU$ 60.90) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:30–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Gluten-free, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Fee: CHF 50.00 (approx. AU$ 87.00) per pet per night

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 15
You'll be centrally located in Lens with a stay at Hostellerie du Pas de L'Ours Relais et Chateaux, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. This family-friendly hotel is 20.5 mi (33 km) from Leukerbad-Therme and 20.8 mi (33.4 km) from Alpentherme Thermal Baths.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Enjoy French cuisine at L Ours, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is available for a surcharge.

Make yourself at home in one of the 15 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Frequently Asked Questions

What is the cancellation policy at Hostellerie du Pas de l'Ours "Relais et Châteaux"?

Typically, cancellations of Hostellerie du Pas de l'Ours "Relais et Châteaux" can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Hostellerie du Pas de l'Ours "Relais et Châteaux"?

Prices at Hostellerie du Pas de l'Ours "Relais et Châteaux" vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Hostellerie du Pas de l'Ours "Relais et Châteaux"?

Yes, Hostellerie du Pas de l'Ours "Relais et Châteaux" provides airport shuttle services. Please contact Hostellerie du Pas de l'Ours "Relais et Châteaux" in advance to arrange this service.

What landmarks are close to Hostellerie du Pas de l'Ours "Relais et Châteaux"?

Hostellerie du Pas de l'Ours "Relais et Châteaux" is located in Crans-Montana, close to landmarks such as Centre sportif le Régent, which is 230m from your search (straight-line distance).

Does Hostellerie du Pas de l'Ours "Relais et Châteaux" have a pool?

Yes, Hostellerie du Pas de l'Ours "Relais et Châteaux" has a swimming pool for guests to enjoy.

What amenities & services does Hostellerie du Pas de l'Ours "Relais et Châteaux" offer?

Hostellerie du Pas de l'Ours "Relais et Châteaux" offers a range of popular amenities including Sunbathing Area, Swimming Pool, Skiing.

Does Hostellerie du Pas de l'Ours "Relais et Châteaux" provide breakfast?

Yes, guests staying at Hostellerie du Pas de l'Ours "Relais et Châteaux" can enjoy breakfast during their stay. Breakfast option(s): American, Continental, Gluten-free, Vegetarian.

What time are check-in & check-out at Hostellerie du Pas de l'Ours "Relais et Châteaux"?

Hostellerie du Pas de l'Ours "Relais et Châteaux" check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Hostellerie du Pas de l'Ours "Relais et Châteaux"?

Yes, pets are allowed at Hostellerie du Pas de l'Ours "Relais et Châteaux". Please contact Hostellerie du Pas de l'Ours "Relais et Châteaux" to confirm any specific requirements.

About This Property

Nearest AirportSion Airport
Distance to Airport30.73KM
Nearest Train StationGare Cff Sion Station
Distance to Train Station20.43KM
Average Price FromAUD2153
Hotel Star Rating5