Crowne Plaza London - Gatwick Airport Reviews

We had a nice peaceful stay, great breakfast selection. We’ll definitely go again when we want another night away from home

Rooms are small and cold. Thermostat is centrally controlled. Hotel staff can be more friendly.

We were greated with a very friendly welcome. Room and hotel were fine for us for a 1 night stopover. Very popular with air crew. Breakfast was good, very busy when we went down but seated effectively. Overall a nice overnight stop.

Front office staff all great. Nice gym. Rooms refurbished, neat and clean though a bit small. Only complaint is the housekeeping. A little spotty. One of the day no housekeeping despite hanging the housekeeping required card outside the door the whole day. And then 2 of the days they just removed the rubber mat for the bath tub. I asked reception to for it to be replaced and they gave me fabric floor mats instead of rubber mats. So in all, will recommend for the location if you wanna stay around the airport but not at the airport. There is a small town Crawley for food, malls and supermarket within walking distance.

Great hotel service near the airport, super efficient and kind staff .

There was smell in this hotel not very good quality stay.

The gym room is good and the room is perfect for couples. Not to mention the service. Overall, it’s a great place and look forward to a next one!

The hotel looks very 1970s from the outside however the Inside is modern, very clean and excellent staff. Breakfast was well presented and plentiful. The room was very comfortable and as we booked a premier king size had ample space. The coffee machine was a nice touch. Well recommended.

We had a nice stay in a new clean room. Our room was upgraded to a bigger size king bed which is nice as no available twin room. We enjoyed the lounge and had a few drinks and nibbles just in time after arriving from long travel. Overall stay was fantastic.’

Okay location from airport. There is a shuttle bus that runs to both terminals for £5 pp. The location of the hotel is amongst residential homes and the rooms are not sound proofed enough. It was very noisy. Bring earplugs. Room is spotless. Amenities are great. Coffee. Tea. Biscuits. Toiletries in room and on request. Perfect for one night stay before or after a visit to Gatwick Airport.

Excellent service, nice breakfast and caring staff

It was okay, it is not located at the airport but around 15 mins away by bus. Not too clean as found hair all over the bed and the bathtub but staff is very kind!

All checked out, except that location was not as close to the Gatwick Airport as thought.

Nice Hotel, Decent nights sleep after delayed flight, Nice Bathroom. Good Selection for Breakfast. Would stay again.