Hotel Crillon le Brave

It is truly 5 stars hotel in the heart of Provence and I really had great experiences here. The highlights are 1-Attentive staffs’ service: They went above and beyond to make our stay become comfortable e.g. warm welcome check-in, valet service, service at the restaurants. 2- Rustic charm with modern comfort: Our room 16 is spacious with comfort bed and Diptyque products. 3- Panoramic terrace and dinner: La Table du Ventoux offers fresh ingredients, tasty food and attentive service. However, you may feel annoy with the flies. Hope the hotel can fix this soon.

Our wonderful trip to northern Provence was grounded in our stay at the truly spectacular Hotel Crillon-le-Brave. The hotel staff were all kind, informative, and every interaction projected superior hospitality. The hotel environment was charming and pastoral and was a relaxing backdrop to the outstanding views of Mont Ventoux, it's countryside, vineyards, hikers and cyclists. The amenities were incredibly comfortable, the food outstanding, and the proximity to the sites and culture of Provence was terrific. We certainly plan to return to this special place.

The setting is beautiful. Our room #30 looked out over the public WC. We had very little view other than that. Dinner was a bust as well. The food was ok to good. The two of us were offered 3 tables in the dining room which all viewed the stairs to the kitchen, the wait station and the desk. It was a no win situation. The dining room was filled with smoke from the fireplace. Our bed had a comforter with no top sheet. I was too hot with the comforter and too cold without it. The four pillows on the bed were the worst excuse for a pillow I've ever encountered in a establishment which holds itself to this self acclaimed esteem. The manager informed me it was a matter of taste. I assure you that it is a matter of comfort. The bathroom was large and very beautiful. I enjoyed the rain shower. (it was like being at home). I tried to make this place work by requesting another room immediately upon arrival for our 3 night stay but to no avail. There were several other events that occured with hotel staff that were very unprofessional and unacceptable to me. I am well traveled and in a service industry myself. I consider myself to be both reasonable and forgiving of many situations and circumstances. I recommend avoiding this place at all cost. Its a big disappointment and there are other small places to stay that will bring you much more pleasure. Definitely the worst night sleep I've ever had at a Chateau Relaix.