Pros: The staff at the hotel was amazing, with excellent tips for our trip to Aguas Calientes the next day. The hotel was very nice, offering everything we needed at any time. The endless supply of Coca leaves for warm tea was also very pleasant.
Cons: The street at the front of the hotel is being repaired, so access through that side is somewhat hard. They do have a back door being used (although our taxi did not know this and made us walk to the front).
Overall: I would definitely recommend and come back. Great experience!