Days Inn & Suites by Wyndham Houston NW Cypress

Everything is good thank you

No free breakfast, new management states they are waiting for their license. The hotel room phone doesn’t work. Smoke detector was beeping

Urgent Complaint – Demand for Refund and Compensation To Whom It May Concern, I am writing to formally lodge a serious complaint regarding my recent stay at your property. I had just been discharged from the hospital and booked a room expecting rest and recovery. Instead, I was subjected to a mosquito-infested room, where I spent the entire night fighting off bites, including to my face. This is not only unacceptable but also a health hazard. I reported the issue to staff, only to be told the manager was “not around.” Nothing was done to resolve the situation. The conditions I endured violated the basic standards of health, safety, and hospitality. Because of this negligence, I am demanding: 1. A full refund of my stay. 2. Compensation for the additional medical stress and costs I am now facing as a result of your unsafe conditions. If this matter is not addressed immediately, I will have no choice but to: • File complaints with the local health department and consumer protection agencies. • Leave detailed public reviews warning others of these dangerous conditions. • Seek legal remedies, including recovery of medical expenses, through small claims court. I expect a written response and resolution within 7 days of this message. Sincerely

Clean and nice but breakfast was disappointing. The rooms were very clean. The staff was nice. The bathrooms were updated and beautiful. The picture of our room had a couch which was a selling point for our booking but there was no couch. The breakfast was not great. We were very disappointed in the options. Mainly it was just bread, cereal, and waffles. Yogurt, fresh fruit, and maybe some other warm, protein filled foods would have been nice.

Staff was friendly and helpful. The first room we had smelled like urine. Time for a remodel..

This is a newer property, the rooms are very nice, the beds very comfortable and the pillows, the bathrooms are super nice and newer. Breakfast very limited only waffles and cereal, it would be nice if they improve the breakfast options, property is nice enough but They need to clean it better, I found some pest control problems inside some areas. I would love to can back because the rooms are very nice but I wish they improve the things above. Thank you 😊.