Guest User
June 8, 2024
Avoid this place unless you are in a group or a couple. It is especially unsafe for women traveling alone or in pairs. We booked for a week and requested early check-in at 4 am, willing to pay extra, but they refused. Upon arrival, we were told to wait until 12 pm. We explored the property and found it deserted except for locals drinking and fishing at the beach, which is unsafe and rocky. At the reception, warned us it wasn’t safe for two women, so we decided to cancel. He agreed and asked us to wait for the receptionist, who assured us of a refund once the revenue manager approved it by 12:30 pm. We booked another stay and left. Later, informed us the hotel refused the cancellation. The hotel staff then ignored our calls, shouted at us, and even blocked our number. After a week of trying, we reached out from another number, only to be told they wouldn’t cancel or refund, even with cancellation charges. This was a horrible experience with no consideration, respect, or responsibility from the hotel. Just pathetic behavior all around. Avoid at all costs.