Dalat Palace Heritage Hotel Reviews

The palace is absolutely stunning, and the service is exceptionally good. The concierge was proactive in helping with luggage and more. The location is also excellent. It definitely deserves its five-star rating. It was the most expensive hotel we stayed at throughout our trip to Vietnam, but it was absolutely worth it.

The location is excellent, right between Da Lat Night Market and Xuan Huong Lake. You can enjoy lake views from the hotel entrance or from rooms facing the lake at any time. The hotel itself is grand, luxurious, and has a classic, antique feel. It truly makes you feel like an 18th or 19th-century French aristocrat. The garden is also beautifully maintained and opulent. Breakfast was good, and I especially enjoyed the afternoon tea starting at 2 PM. However, Da Lat mornings and evenings are cold. Even though I used the fireplace heater in my room, it was still chilly, and I ended up catching a cold. It's a good idea to bring warm clothes or pajamas for sleeping. P.S. My name is Young Been, but it was written as Young Heen. T_T

This was the most expensive accommodation of our trip, so I had high expectations, but unfortunately, the shower didn't have hot water and I couldn't use the bathtub in the room 🥲🥲. I was really looking forward to the luxurious bathtub, so that was a big disappointment. Other than that, the room was cute, and the breakfast and afternoon tea were excellent! The overall interior was luxurious with plenty of photo opportunities, so I was very satisfied with all the pictures I took! ◎

This veteran five-star hotel, representing Da Lat's rich history with its beautiful gardens and unbeatable views, offers a fantastic stay despite some outdated facilities (like only having a bathtub in the bathroom and no elevator inside the building, which isn't very elder-friendly). The breakfast and afternoon tea were truly excellent, and the staff were exceptionally warm and friendly.

Wonderful, atmospheric hotel in the center of Da Lat! It's close to the lake, the square, and the night market! Everything was great!

Simply the best hotel in Da lat. It’s like staying in a real palace. You can’t ask for more from a hotel here. The hotel grounds so massive and it stands out as a big landmark.

The hotel is beautiful, historic and well maintained. Food and service quality is fantastic. I booked a luxury twin room with high ceilings and plenty of space. Built in 1922 with lush greens and floral garden right in front, antiques and ＞ 2000 pcs of art work. It is giving Bridgeton vibes. Location is perfect yet gives you the tranquil and peace. Eateries, cafes, massages can be found next door too. My little dismay is really the room, it can be refreshed a little to help travellers feel at ease, consider making it warmer and brighter.

This is an old palace-like hotel right by Xuan Huong Lake. The entire hotel is surrounded by flowers and trees. When I visited in winter, it was sunny, and the breakfast was incredibly rich. Next time I go to Da Lat, I'll definitely stay here again!

This is by far the best hotel in Da Lat, considering its location and how well it maintains its heritage. You can really feel the essence of French colonial charm and culture here.

The hotel boasts an excellent location, perched on a small hill, offering unparalleled city and lake views right from your window. It's an older building, which provides a unique experience compared to staying in a modern hotel. However, all essential amenities are available, and the staff are very welcoming and helpful.

The view from Dalat Palace is unparalleled – arguably the best of any hotel in Da Lat. Both room cleanliness and the front desk service met 5-star standards. My only reservation is that, while the room furnishings embraced a classic style, the amenities felt somewhat sparse for a 5-star establishment. Additionally, as I can be quite particular about food, the hotel's breakfast buffet didn't entirely suit my palate, so I can't give it a high rating.

Beautiful heritage hotel.it was a palace previously.room is comfortable.near to city center and lake side

Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise.

I've stayed in both the old and new buildings. The old building had a charming vintage feel, but its facilities were dated, and there was no elevator. The new building, with its flashy decor, completely lacked the character and ambiance of the old one. Overall, it was just average, and I didn't feel it offered good value for money.