clouds villa

Let's start with the positives: The hotel area feels like a garden, very quiet and away from the bustling city. The service attitude is excellent, polite, humble, and responsive. Breakfast is plentiful. The terrace and the wooden bathtub (with a disposable liner) are definite bonuses. Now for the negatives: Upon check-in, the room wasn't thoroughly cleaned (I informed the front desk at check-out), and there was a faulty bathroom fixture (also informed the front desk at check-out). Being located on a high slope, it might not be very friendly for guests without a car.

Facilities: The room was spacious with traditional Chinese decor. It had a balcony overlooking lush greenery in the front and a small courtyard in the back, making it convenient for washing and drying clothes. I stayed for 3 nights straight. The bathtub was large and came with a cover, great for soaking, and the water pressure was good. The only issue was the shower water fluctuating between hot and cold. There's a gym but no laundry room. Cleanliness: As other reviews mentioned, it was acceptable, but I did find some hair on the pillow. Environment: The sea view room offered a great view. There's an unfinished building in front, but it doesn't obstruct the sunrise or the distant view of Erhai Lake. The location is on the mountain behind the Three Pagodas. It's not too remote. During peak holiday seasons, the road below can be one-way, making it easy to leave but requiring a detour to return. It's a quieter place than the ancient city, with less traffic. If you're driving, parking right in front of the room is very convenient. Taxis can be hard to come by. Service: Breakfast wasn't as bad as some reviews claimed; the Ersi noodles were delicious, and they also had 'Xi Dou Fen' (a local snack). The staff were very friendly when I checked the room and when I accidentally broke something. Overall, I was satisfied.