Anonymous User
August 6, 2022
There are some small flaws, but fortunately, it meets my first request - quietness, which is satisfactory.
On the evening of the 31st, I went to the front desk to check in as scheduled. I was told that the water pipes were being repaired and there was no hot water available. In the peak season, what can I do if I don’t stay, I negotiated with the hotel and agreed to give two days of breakfast.
8.3 After checking out and returning home, I suddenly remembered that when Ctrip booked a room, it said that there was a gift for the stay, including hand cream + map book + mask. I didn’t give it to me. It’s not a big deal at all. Maybe the hotel ignored it. The online customer service mentioned it, and the hotel replied that they gave us breakfast. It’s two different things. The hotel said that they will give you a double gift when you stay next time. Please, it’s unlikely that you will go to Dalian again and stay in the same hotel. . Later, Ctrip said to give me some coupons to use next time, but these were of no use to me. So be it, it wasn't a big deal at first, and I didn't plan to do anything, it's just that the rhetoric made people feel a little uncomfortable.
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