Guest Reviews of Hampton by Hilton Dalian Zhongshan
9.6/10
Excellent
7714 review
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Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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Positive reviews(7626)
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Close to metro(246)
Perfect for kids(234)
Awesome gym(38)
Negative reviews(88)
Xiyutongxue
Superior Double Room
Stayed in Aug 2025
Family
33 review
9.2/10
Great
Posted on Sep 17, 2025
Overall, it was a good stay. The hotel boasts a great location in Zhongshan District, right by Labor Park. Our room offered views of the cable car, and the room layout felt quite modern. While Dalian prices, including hotels, are on the higher side, this place was generally worth it. The only minor downsides were the breakfast, which was very basic with limited choices, and our room's ventilation. It felt a bit stuffy and had a faint odd smell. However, the hotel promptly sent an air purifier to our room, which was appreciated.
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Response from Property: Dear customer, we are very sad and feel guilty for not receiving your 5-star review. We hope you had a perfect stay. We will strive to improve! We look forward to your next stay ————Poor Huan Xiaopeng
Nuli qulvyou
Superior Room (2 Beds)
Stayed in Aug 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Sep 12, 2025
Having visited Dalian many times, this was my first stay at a Hampton by Hilton, and the experience was absolutely fantastic. What truly made it stand out was how professional and friendly every single staff member was. I stayed on the 19th floor, and even the housekeeping staff were incredibly thoughtful. The breakfast was also excellent and varied. The front desk staff were equally efficient and professional. I'll definitely be staying here again in the future!
Original textTranslated by Google
Response from Property: Thank you for your praise. We are delighted that you had a pleasant time at our hotel. Your satisfaction is our greatest pursuit, and we will continue to strive to provide you with excellent service. Thank you again for your support and trust! ---- Huan Xiaopeng
_WeChat323345****
Cozy Double Room
Stayed in Aug 2025
Family
10 review
7.2/10
Posted on Sep 5, 2025
The hotel is close to Laodong Park subway station, which was really convenient as we traveled everywhere by subway with our kids. Getting around felt very easy. However, we found a sewing needle at a carpet seam in our room this time. Thankfully, we spotted it in time, and no one was hurt. Staff came to the room afterwards to confirm the issue and apologize, but I really think this kind of incident should never happen! Additionally, I found the hotel's custom-order breakfast dishes to be a bit rich. Guests might want to keep this in mind when choosing.
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Response from Property: Thank you for your objective and tolerant review! We are honored that the hotel's convenient transportation can meet your needs for traveling with children. However, the safety issue of sewing needles in the room, regardless of whether it caused any actual impact, is a mistake we should never have made. We sincerely apologize for this and have immediately upgraded our room safety inspection process and conducted a comprehensive inspection of all rooms. We will also make improvements to the breakfast issue. We hope you will give us another chance in the future so that we can provide you with more meticulous and safe service and a more secure stay experience! ---Huan Xiaopeng
M27124****
Superior Room (2 Beds)
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Sep 3, 2025
My three-day trip to Dalian was fantastic! I booked for three nights, and the hotel's location was incredibly convenient for exploring the city. The front desk staff were exceptionally helpful, even upgrading me to a king-size room. It was incredibly comfortable for me and my child, feeling almost like a small suite.
Cleanliness: Spotless.
Service: The staff even assisted with my luggage right at the entrance, which was a wonderful touch!
Original textTranslated by Google
Response from Property: 歡小朋很感謝您對酒店的五星好評,房間所有設施都是為了在這短暫的相遇時間裏給您留下完美的入住體驗,酒店的服務人員秉着可靠關懷友善周全的理念為您服務~您住的滿意我們就放心呦~期待您的下次入住——————一直在這裏等您的歡小朋
M249825****
Superior Double Room
Stayed in Jul 2025
Family
6 review
9.5/10
Amazing
Posted on Sep 5, 2025
Pros: The room layout was excellent, especially for families with children, with separate doors for the bedroom, living room, and bathroom. The soundproofing was outstanding, which was very important to me. The beds were quite comfortable and on the softer side. Cleanliness was also good. I stayed for 5 consecutive days, and appreciated that they seemed to remember guest preferences. Breakfast was decent with many options, though it wasn't entirely to my personal taste.
Cons: The air conditioning wasn't very effective. Water tended to accumulate easily in the bathroom. There wasn't much of a view from the room, as it was next to an elevated road. The TV was very small, but I didn't have much opportunity to watch it anyway.
Original textTranslated by Google
Response from Property: 感謝您連續5天的信任與細緻反饋!房間佈局、隔音等優勢能契合您帶娃的需求,我們倍感榮幸,記住客人習慣也是我們應盡的職責~對於空調、衞生間、景觀及電視的不足,我們已記錄,會盡快落實優化,早餐口味也會努力兼顧更多客人喜好。期待您再來!---歡小朋
Qiudaoyugan
Superior Room (2 Beds)
Stayed in Jul 2025
Family
5 review
9.5/10
Amazing
Posted on Aug 25, 2025
I was very pleased with the room's cleanliness and the overall service. The staff, in particular, were exceptionally warm and welcoming. My only real issue was the self-service laundry room; it often had a long queue and there was no paid laundry service available. With just two washing machines and two dryers, it meant I often finished laundry quite late in the evening. This is a significant drawback, as laundry can become a major problem for guests staying multiple nights.
Original textTranslated by Google
Response from Property: 未得到您的5分好評我們很難過,也很自責,沒有給您一個完美的入住體驗,我們會努力改進的! 期待您的下次入住 ————可憐的歡小朋
M378393****
Cozy Double Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 19, 2025
I've stayed at a Hampton by Hilton in Tianjin before, and the service here was consistently great. My room was a mountain view room with a lovely view. The hotel breakfast offered a wide variety of options. The hotel is well-located, very close to the subway, making it super convenient for getting around. There are also plenty of restaurants nearby. In the evening, you can take a stroll through Laodong Park and ride the cable car. Highly recommended.
Original textTranslated by Google
Response from Property: Thank you for your good comments, it's a pleasure to meet you, and we are looking forward to meeting you next time. Seeing your good comments, Huan Xiaopeng is really happy, and we will work hard to do better. ————Love you, Huan Xiaopeng
Chenxiaoyuvicky
Cozy Double Room
Stayed in Jul 2025
Family
7 review
9.2/10
Great
Posted on Aug 10, 2025
The hotel boasts an excellent location right in Dalian city center, making it incredibly convenient for visiting all attractions. Plus, there are plenty of great restaurants in the vicinity. Our room offered a lovely view of the Dalian TV Tower, which was captivating both day and night. The hotel staff were exceptionally warm, attentive, and helpful. They always greeted us with smiles and promptly answered any questions, which made us feel incredibly welcome and comfortable. Breakfast offered a great variety and was quite substantial, though a short wait might be expected during peak hours. The hotel facilities were comprehensive, including a self-service laundry room. Our room itself was also quite spacious. All in all, we had a very satisfying stay, especially traveling with our children.
Original textTranslated by Google
Response from Property: 親實在抱歉沒有給您一個滿意的入住體驗,一定是小朋哪裡做的還不夠好,小朋會繼續努力變得更好的,期待親親再給小朋一次機會,能夠得到您的一次五星好評的認可!! ———— 努力的歡小朋
M221831****
Superior Room (2 Beds)
Stayed in Jul 2025
Family
20 review
9.0/10
Great
Posted on Aug 8, 2025
The front desk kindly offered a complimentary upgrade to a mountain view room, which had a fantastic view. The hotel's location is superb, right next to the subway station, and getting a taxi was also incredibly convenient.
However, the breakfast restaurant tended to get quite crowded, primarily because the space was a bit small and there were many guests. We often had to queue for breakfast and sometimes even share tables.
The lobby bar also offered a wide selection of self-service snacks, which the children absolutely loved.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience. Your detailed feedback is particularly valuable to us! We are very happy that the front desk upgraded your mountain view room free of charge so that you can enjoy the beautiful view. Thank you also for your recognition of the hotel's location - proximity to the subway and convenient transportation are the basic conveniences we hope to provide for our guests. We are very happy to save you the trouble of traveling. The self-service snacks in the lobby bar are loved by the children, which makes us feel that this effort is worthwhile. Regarding the issues you mentioned about the crowded breakfast restaurant, the need to queue and share tables, we have carefully noted them. This is indeed an area we need to improve. We will coordinate and adjust as soon as possible and strive to provide everyone with a more comfortable dining environment. Thank you again for your candid feedback. Your suggestions will motivate us to do better. We look forward to your visit again and give us the opportunity to welcome you with more perfect service! I wish you a happy life~~~Huin Xiaopeng
dkworks
Cozy Double Room
Stayed in May 2025
Solo traveler
49 review
10/10
Outstanding
Posted on Jun 20, 2025
Still the best and very cost effective choice for staying in Dalian - very spacious room split into living room and bedroom, great breakfast, new amenities
Response from Property: 感💕💕💕謝您的五星好評呦,能看到您如此的滿意,我們真的非常開心呢,我們致力於為每一位顧客營造美好的舒適環境,期待你的下次光臨——歡小朋
Guest User
Superior Double Room
Stayed in Apr 2025
Business traveler
4 review
9.5/10
Amazing
Posted on May 24, 2025
Hotel is clean, tidy and customer service is impeccable as with all Hampton by hilton standard. Would recommend and would stay again.
Response from Property: 您與歡小朋的相遇,就像伯樂遇到千里馬,從您簡單的字裡行間裏都可以看出您對我們的愛,優質服務和卓越品質一直是歡小朋非常樂意提供的親情服務,最美不過重逢,歡小朋非常期待和親親的重逢呢————開心的歡小朋
Guest User
Cozy Double Room
Stayed in Sep 2025
Business traveler
8 review
6.5/10
Posted on Oct 25, 2025
A new modern spacious room. Hotel has laundry for guests if you have an extended stay.
The biggest issue was that the breakfast was cold!!! Good selection but apart from the noodles that is cooked to order everything was cold.
Response from Property: 感謝您的點評,我們會改進您提出的問題,同時繼續保持優質的服務,同時也期待您的下次入住~~~開心的歡小朋
Chrissy_Kim
Cozy Double Room
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 25, 2025
The staffs are kind and ready to help.The room is clean. Definitely recommended!
Response from Property: Thank you for your thoughtful review. We always believe that we can do a good job with our heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. Welcome to come home often-------Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 13, 2025
The front desk staff demonstrated outstanding service throughout our stay. They quickly addressed any requests and went above to make us feel welcome. Their proactive approach - from preparing for bad weather to offering local tips - showed real dedication. The personal touches, like remembering our anniversary, made the experience extra special. We highly recommend this hotel for its exceptional service.
Response from Property: 我們很高興您在我們的酒店度過了愉快的時光。您的滿意是我們最大的追求,我們將繼續努力為您提供優質的服務。再次感謝您的支持和信任! ----開心的歡小朋
Guest User
Superior Room (2 Beds)
Stayed in Dec 2024
Couple
8 review
5.5/10
Posted on Jan 15, 2025
I would say this is medium tier out of all the places I have visited, but I can consider it again. Worth it for the price.
Response from Property: 未能給您帶來完美的入住,歡小朋很是慚愧。小朋非常關注每位客官的入住體驗,同時我們也會及時整改,不斷的完善,讓您下次更加滿意。非常感謝您提出的寶貴意見。————努力進步的歡小朋