Pullman Dalian

The room's location is excellent, with complete surrounding facilities that meet all daily needs. However, the hotel's hardware facilities are indeed old. The window sealant is coming off, and the shower head can't be fixed, spraying water everywhere when turned on, which was very frustrating. The TV is small and very old-fashioned, feeling like it's from the 1980s. The advantages are that the room is large, clean, clearly partitioned, and the bathroom is spacious enough. I was also given a south-facing room, which gets plenty of sun in the morning, allowing me to open the window to air out clothes and pillows! Additionally, the tall male staff member at the front desk/concierge seemed quite confused and could never keep track of how many luggage pieces or deliveries there were. He'd find one thing and forget another... it took a very long time to get everything together. Honestly, this position is quite important, especially with so many takeaways and deliveries nowadays; it's essential to handle them well, isn't it?

Family's experience during the National Day holiday: 1. **Service Experience (0 stars)**: Faced with a service complaint, the management was arrogant, uncontactable, and provided no resolution. 2. **Room Experience (1 star)**: With the outside temperature already 13 degrees Celsius, the room was still 13 degrees when we checked in, and the air conditioning was not turned on beforehand. The AC had no heating function. In a room of only a dozen square meters, the bathroom AC control was on the wall, while the room AC control was on the bedside table. The front desk didn't inform us there were two separate controls. We ended up blowing 13-degree natural air all night. 3. **Room and Bathroom Facilities (2 stars)**: The bedside table had an old, worn-out control panel with a confusing array of buttons that were hard to use and unresponsive due to age. The hairdryer was old, bulky, loud, and heavy to hold, requiring strong arm muscles. The basin faucet was particularly unfriendly for children; it was a sliding mechanism that was extremely stiff. Every time I tried to open the cold or hot water, I had to use both hands separately and was afraid of pinching my fingers. 4. **Area and Space (4 stars)**: The bathroom was large, but the sliding door was difficult to open. It was incredibly heavy, had no handle, only a circular indentation. Inside the indentation, there was a mechanism that divided the hole in half, leaving space for only two fingers. To open or close the sliding door, you had to stick two fingers in, pull hard, and use a lot of strength, so don't get a manicure! The lobby environment was pleasant.

The price was indeed high during the National Day holiday, but that's understandable; I chose this hotel specifically for its brand service. The hotel's location is excellent; everything feels close by, and Yintai City is right across the street. The hotel environment is great, with complete facilities, and the room size is decent. The bedding is incredibly comfortable. They provided a good selection of free drinks in the mini-fridge. While a standard room only comes with two breakfasts, the front desk manager's service attitude was excellent, and they generously offered an extra breakfast, which was very rich and well worth it! When staying at a hotel, you really should go for a well-known brand!

The hotel's location is excellent, making it very convenient for getting around and sightseeing. The lobby is clean and bright, and Jennie was very efficient with check-in, even upgrading my room. It's perfect for families with babies, with thoughtful service. The room I was assigned was comfortable for my entire stay, and any requests were promptly addressed. The overall experience was fantastic.

Jennie's service was very thoughtful; she arranged for all our rooms to be on the same floor, which was super convenient. The rooms were spacious, and the bathrooms had separate wet and dry areas, all equipped with bathtubs. We had a great stay.

The room was clean and tidy, and although the hotel has been open for a long time, it's very well-maintained. I stayed for several days, and Emily from customer service was incredibly responsive and helpful with all my requests. The location is also very convenient for getting around.

This trip, I chose this hotel, and the overall experience exceeded my expectations. Jennie was very hospitable and attentive, always ready to assist with any needs. I highly recommend it. The hotel is surrounded by a good variety of restaurants and supermarkets, making it very convenient for finding food and getting taxis, which is great for tourists.

A very comfortable stay. Although the hotel rooms show their age, they've retained the high functionality and convenience of a bygone era. The bedding was comfortable. The lady at the front desk was very responsive and helpful with my accommodation needs. This will be my first choice next time I visit Dalian.

The room was clean and tidy, and my stay was very pleasant. The swimming pool was large and bright. Special thanks to the lady at the swimming pool and gym reception, who helped me borrow a swimming cap so I could swim without any issues. Highly recommend! 👍