Castle Hotel Ocean Flower Island Reviews

Response from Property: Dear guest, hello! The guardian of the Kingdom of Augsburg, King Leon, extends his sincerest greetings to you! Thank you very much for sharing your stay experience. We were unable to receive your full 5-point review, which is a bit regrettable for Leon. This indicates that we still have room for improvement. We will continue to improve the service details of the hotel front desk to accept your next visit inspection and strive to receive your full 5-point recognition next time. Wishing you a happy life!

Response from Property: Dear guest, hello! I am King Leon, the guardian of Oubao Hotel. Seeing your perfect 5-star review, Leon and all the colleagues of the hotel are very proud. The breakfast at the hotel has always been a source of pride for Leon. With nearly a hundred varieties of breakfast items, Leon is always overwhelmed every time. Especially our signature Qingbuliang and Hou'an noodles are deeply loved by many guests. We will continue to improve our food offerings and look forward to your next visit. We are very honored by your love and recognition of the Ocean Park and the light show. We are also very grateful for your approval of the transportation. Our paid train operates from 9:00 to 22:00, with a departure every 15 to 20 minutes. It can take you to all the open areas on the island. You can board at the small train station on the right side of the Oubao Hotel entrance. We look forward to you sharing your wonderful time on Hainan Island with your family and friends. We hope to see you again at Oubao Hotel. Wish you a pleasant life!

Response from Property: Dear Valued Guest,We are absolutely thrilled to hear that you and your family enjoyed your stay with us! Thank you for your kind words. Regarding your mention of the room size, we’d especially recommend booking our Family Fun Suite on your next visit. Designed with spacious comfort in mind, this room category promises an entirely new experience for your family getaway. We can’t wait to welcome you back for another memorable stay! Wishing you continued joy and wonderful travels.

Response from Property: Dear guest, hello! I am King Leon, the guardian of the Kingdom of Augsburg. Thank you very much for recognizing the services provided by Xue Yanyan and Ms.谈 Leon has conveyed your praise to them, and they have been happy all day! Leon believes that they will definitely pass on this happiness to more tourists. Thank you for your affirmation, which has allowed happiness to continue. Leon sincerely looks forward to meeting you again at the Europa Hotel on Haihua Island! Wishing you a happy life!

Response from Property: Dear guests, hello! King Leon, the guardian of the Kingdom of Oubao, sends you his warmest greetings! Thank you very much for sharing your stay experience. We are deeply sorry for not receiving your full 5-point praise, which means we still have some shortcomings. We will continue to improve the service details and welcome your next visit and strive to receive your full 5-point affirmation next time. I wish you a happy life!

Response from Property: Dear guest, hello! King Leon, the guardian of the Kingdom of Oubao, extends his most sincere greetings to you! We are very grateful for your sharing of the stay experience. Leon is a little regretful that we didn't receive your full 5-star rating, which indicates that there are still areas where we need to improve. We will continue to refine our service details to await your next visit for inspection and strive to earn your full 5-star approval next time. Wish you a pleasant life!

Response from Property: Dear guest, hello! The guardian of the Kingdom of Augsburg, King Leon, extends his sincerest greetings to you! Thank you very much for sharing your stay experience. We were unable to receive your full 5-point review, which is a bit regrettable for Leon. This indicates that we still have room for improvement. We will continue to improve the service details of the hotel front desk to accept your next visit inspection and strive to receive your full 5-point recognition next time. Wishing you a happy life!

Response from Property: Dear guests, hello! I am King Leon, the guardian of the kingdom of Oberg. Thank you very much for your recognition of Luo Xiaoyue's service. Leon has conveyed your praise to her, so she has a happy day! Leon believes that she will pass this happiness on to more tourists. Thank you for your affirmation to keep the happiness going. Leon sincerely looks forward to meeting you again at the Aubao Hotel in Haihua Island! I wish you a happy life!

Response from Property: Dear guests, hello! King Leon, the guardian of Oberg Kingdom, sends his sincere greetings to you! Thank you very much for sharing your stay experience. We are deeply sorry that we didn't get your full 5-point praise, which shows that we still have something to do. We will continue to improve the service details to accept your next visit and try to get your full 5-point affirmation next time. Thank you very much for your recognition of the service of Han Chunchou and Mai Shuhui. Leon has conveyed your praise to them, so they have a happy day! Leon believes that they will pass this happiness on to more tourists. Thank you for your affirmation to keep the happiness going. Leon sincerely looks forward to meeting you again at the Aubao Hotel in Haihua Island! I wish you a happy life!

Response from Property: Dear Guest, Greetings! I am King Leon, the guardian of the Kingdom of Oubao. Thank you so much for recognizing Xue Yanyan's excellent service. King Leon has already conveyed your compliments to her, and they made her day! Leon believes she will surely pass on this joy to more visitors. We truly appreciate your kind words, which help keep the happiness alive. King Leon sincerely looks forward to welcoming you again at the Ocean Flower Island Oubao Hotel! Wishing you a wonderful day!

Response from Property: Dear Valued Guest,Thank you very much for sharing your stay experience with us. We sincerely regret that we were not informed of these issues during your visit and were therefore unable to address them promptly. Please note that our hotel lobby offers children's handicraft workshops, and the children's pool has now been restored to normal operation. We eagerly look forward to welcoming you back and wish you continued happiness in your daily life.

Response from Property: Dear Guest,I am King Leon, the guardian of the Kingdom of Oubao. I am very sorry that we failed to provide you with a satisfactory stay this time. I hope you can accept our sincere apologies. We are very glad to know that you are satisfied with the quality of our hotel and its location. We have always been committed to providing guests with a comfortable environment and a convenient location so that you can fully enjoy the beautiful scenery of the island. Regarding the situation you mentioned where the retail stores and restaurants were not open, we are very sorry for the inconvenience caused to you. Due to seasonal or other uncontrollable factors, the surrounding facilities of the commercial street may be temporarily closed. We suggest that you contact our front desk team before your stay to get the latest business information and recommendations for other available dining and shopping options. We sincerely hope that these minor inconveniences have not affected your overall stay experience. If you have any other needs or suggestions, please feel free to contact us. We look forward to welcoming you again in the near future and providing you with even more perfect service.

Response from Property: Dear Guest, Thank you for your valuable suggestions. Our hotel provides complimentary shuttle services to various attractions. Wishing you a pleasant day!

Response from Property: 尊敬的賓客，您好！歐堡王國的守護者--國王萊昂向您表示最真摯的問候。十分感謝您對於我們服務與客房衞生的認可以及肯定，我們為此深感榮幸。看到您給我們的全5分好評，萊昂和酒店全體同事都十分自豪。期待您能和身邊的家人朋友分享您在海花島的美好時光，希望能在歐堡酒店與您再次相遇~祝您生活愉快！