Trip62318627743
April 28, 2025
From the moment we arrived we were well looked after by the staff and management team. We were given a room to check into as we arrived early hours of the morning. The management team especially Yucel Tulis ensured our stay was comfortable as ever and with a few minor issues which were resolved swiftly she upgraded us to a beautiful spacious sea view room with breathtaking views of the agean coast. The gentleman on front of desk was always happy to help with our hotel cards not working and printing out informarion for our transfers. The staff and management team from the chefs to waiters to front desk were always on hand to help. Thank you to Yucel who also gave us local information about Kusadasi and advised on key places to visit. The food at this resort is just wow and does not dissapoint. Breakfast was fullfilling and the different cuisines made fresh every day from lunch to dinner were the best we ever had at any all inclusive. Which was one of the reasons that swayed me to book this hotel. Snack bar was a delight for those extra hunger pangs as were the drinks and mocktails from.the drinks bar and beach bar. The cute little patissirie with its delacies was also enjoyed throughout the day and every dish prepared in the alacarte was spot on. The hotel itself, our rooms along with the beach and pool area were kept incredibly clean. The spa at this hotel is relaxing and calming the balanese massage was thoroughly enjoyed. The staff,location,food, private beach and the beautiful views.... everything exceeded our expectations. Can not fault anything. First time booked a resort holiday and was hesitant kids wouldnt enjoy but they loved it and I think this has definately changed their views on beach holidays. Thank you to all the staff and management at Palm Wings for making our stay comfortable and enjoyable will definately be back.