Anonymous User
February 19, 2024
Let me give you a negative review of 1 point. Your hotel is the first one. It may be that the hardware and management level cannot keep up, which leads to such a low level of hotel satisfaction. Less than an hour after booking, I needed to cancel the reservation for two rooms due to road noise and room color issues. As a result, the hotel refused to contact the platform. The manager Wei who contacted the hotel also responded mechanically that he could not cancel the order, and simply did not answer the phone later. It was obvious that there was no room reservation before 18 o'clock, there was no room for negotiation, it was an impersonal hotel! I am writing this review to let everyone not step into the trap of staying there. There are also B&Bs nearby and the service is better.
Original TextTranslation provided by Google