We went Passover week, so the hotel was very crowded, and the daytime staff seemed a bit overwhelmed. However, we really enjoyed the dining room breakfast (included), and the patios. Parking lot is small, so you have to get lucky to snag a spot (although it is free to park). The pool water feels chilly, pool towels are hard to get, and lunch options are limited. The dinner buffet was $35 USD per person, so we walked to the Ein Bokek Restaurant (seriously good hummus) for a cheaper meal most nights. I agree that this place has the look of luxury, but is missing the extra service elements to justify the high price (slow check in, poor towel service). Overall, this still might be the best option for entry level luxury, and the location on the water is excellent.
