A beautiful façade and park area! The breakfasts were delicious and varied, but the hummus wasn't fresh. Everything about the hotel is old, including the walls and furniture. The room we were initially offered had shabby nightstands, sagging mattresses, and poorly renovated rooms. We were quickly offered an upgrade after our complaints. However, in the new room, the bathroom doors were dirty, the curtains had holes, the closet was covered in dust and sawdust, and the closet doors barely opened. The hallway walls on the floor needed repair and there was an unpleasant odor. The hotel couldn't provide a toothbrush, even after we asked. The saltwater pool and large hammam were nice, but the dry sauna wasn't working. The staff didn't speak Hebrew or English. The hotel ended up with no stars, even though the app indicated it had 4 stars.
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