We stayed at Igneada Resort Hotel as a family of five for three nights. After travelling and spending time in busy Istanbul, we were genuinely looking forward to the quietness of Igneada and the comfort of a luxury all‑inclusive retreat. Unfortunately, for the price we paid — over 50,000 TL — the experience did not match the hotel’s advertised standard. I believe once in the past this hotel might have been the lux place that it advertises but this is no longer the case. Positives • Check‑in was quick and smooth. • The hotel offered a welcome cake. • Our family room was spacious, clean, and large enough for five people. • The sauna and family hamam were pleasant and well‑maintained. • The Bali massage was the highlight of our stay — professional, relaxing, and truly excellent. Room & Facilities Issues Despite the spaciousness, the room lacked basic comforts expected from a luxury all‑inclusive hotel: • No balcony. • No hooks, rails, or anywhere to hang wet towels or swimwear — not even in the bathroom. • No tea/coffee facilities in the room. • Only three small bottles of water provided for the entire stay. • Loose floorboards under the carpet, making loud noises when the children walked — we were worried about disturbing guests below. - Vitamin bar closed. • Patisserie counter closed. Pool & Spa Areas The outdoor pool had plenty of loungers, mainly because the hotel was almost empty. The water was cold, so we used the indoor heated pool, which unfortunately had several issues: • Murky water. • Peeling ceiling paint falling into the pool. • Surroundings generally dirty. • Jacuzzi and small pool were empty, uncovered, and out of use. • Steam room blocked off and out of order. • No soap in any dispenser in the hamam or showers for all three days. • One day by noon, the hotel had run out of beach towels despite having very few guests. Food & Beverage This was one of the biggest disappointments: • Very limited dinner options: usually one chicken dish, one oily vegetable dish, bulgur or pilaf, a soup, and a small salad bar. • Taste was below expectations for a luxury hotel. • Hot dishes and soup were left uncovered. • Nothing was replenished — once a dish finished, it stayed empty. • Dessert section was small and not refreshed. • Drinks were self‑service despite the hotel having more staff than guests. • Hot drinks were not allowed in the restaurant in the evening; guests had to go to the lobby lounge for tea. • Breakfast was equally limited: chips, scrambled sucuk eggs, sautéed vegetables, pieces of börek, and basic cold items. • Overall, the food quality did not match the price or the “luxury all‑inclusive” promise. Water Park The water park is not adjacent to the hotel — it’s a 5‑minute drive or a 40‑minute walk along the coast. Entry is free for hotel guests, which is appreciated, but the facility itself is extremely outdated: • Clean pool water, but everything else was dirty and worn out. • Only three big slides, one main pool, and one sma
