Me and hubby came to stay here for a little visit to Manchester (yes out of towners) we had a big night planned and in all honesty wasn’t expecting much from the hotel. We literally planned on meeting friends for drinks and probably having a late one. Anyways, during our stay I thought it was worth mention one of the staff who we bumped into. We needed some extra coffees, sugar and milk (especially day after) and we bumped into Kristy in the corridors, she was more than happy to give us some coffee and did it with a smile, it was refreshing and certainly my mood for the day. So thank you and keep up the good work.