Jeanette
December 9, 2025
I usually give this property a 4 or 5 star, because staff is always very friendly & helpful, plus, rooms in past have been very satisfactory. Also FYI, I try to give good reviews and am not very picky if experience is relatively good. But, here goes: 2-night stay & disappointed to be given handicap room on 1st floor, very unusual! No charging ability on one side of bed. Little furniture, in the vast handicap space. Heater/Ac unit soooo close to bed-very loud. Door to room would not close unless we slammed it (and woke all of the neighbors), so we dead locked it to close and slammed it when we left. Maids cleaned and we found the door open bc it does not close. Also, coming out of breakfast room with my plate in hand, I turned a sharp left upon exiting to almost fell head over heels over a 3' x 3' rectangular foot rest that is part of the furniture. It had been moved there to prop the door open. I was alarmed that I really could have been hurt and politely let the morning manager (male) know that it was a serious hazard bc people are not looking down for that type item. He promised to let his breakfast staff know; but the next morning, there it was again. Very dangerous!
