Spark by Hilton Des Plaines Chicago O'Hare

Location: Frequently praised as "Wonderful Location," "Amazing location," and "Good shuttle service from and to the airport."

This place has bed bugs. Air Canada cancelled my flight and had the luxury of being placed here in room #305 only to wake up with bites all over my arms and now I have to go scorched earth on everything that entered the room to endure no hitchhikers made it into my home

Room is really clean, but that is because there’s hardly anything in it. The nightstands were missing so there was nowhere to set up my CPAP machine. I have a desk chair, but there is no desk. I picked up a burger at a drive-through before checking in, but there’s no table for me to eat it at. I guess I can pull the desk chair over to the dresser that the TV is sitting on. There is a small refrigerator sitting in the middle of the floor. no microwave, no coffee machine, even though the website assured me that each room is equipped with these items. I called the main desk to inquire about the missing items and if I might be able to have a room with all of the furniture in it. The man says no we don’t have any other rooms. Basically, he tells me if I don’t like it I can leave. It is after 10 PM I have been driving since noon to get here for a family reunion tomorrow. I have nowhere else to go. I have to stay, I have no choice. I’m not going to sleep in my car. “We are remodeling” he says. Great, but that doesn’t do me any good tonight. Why do you book rooms that aren’t furnished? He doesn’t know. But I can leave if I don’t like it. Well I don’t like it but I know I’m going to get charged because I didn’t cancel 24 hours in advance, so I know I just basically have to live with it. But I don’t have to come back.