Central Inn Souq Waqif

This hotel is in a great location, within walking distance of a subway station and the main sightseeing areas. The room was nice and spacious, with a decent bathroom. The breakfast was excellent, with plenty of options, and it’s served on the top floor, which offers beautiful views of the city. The staff were incredibly friendly and helpful, especially Aira. My only complaint is that I could hear some noise from outside at night, even though I was on the sixth floor, and there were occasionally a few flies in the room.

I lived in Doha many years ago, so I booked the rooms in this hotel for the location which is excellent. I have also paid a good rate as I booked those quite in advance (about 50 quid per night, per room). Unfortunately our staying was not that great. I am not really happy to write this review, because all the staff are extremely polite, courteous, and well mannered, all of them, really nice staff. However, feedback and reviews are given 'here and now', so to better describe the circumstances encountered during the visit. PROS - Very easy/hassle free check in/out, strong wi-fi, polite staff, super location, amenities near by and on site, comfy bed, super shower, overall cleanliness of the hotel. CONS - Upon check in, I asked for two rooms not near the lifts, as it could get busy and noisy. The receptionist said 'ok no problem' and, guess what, one room was far from the lifts, but my one was right next to it. Upon entering the rooms, in my room the bath mat was missing and I had to call them asking for one. In the other room, there was a tray with food leftovers in the fridge. Considering that the rooms were just been cleaned up, it is really bad. We had to call the house-keeping to have it removed and the fridge cleaned. The hair drier is kinda secured/clipped to the wall and it cannot be taken to the bath. I asked how we are supposed to dry our hairs if the drier is not in front of the mirror, they replied 'use the TV screen as a mirror!'. The coffee mugs and drinking glasses were never changed or washed, we had to wash them ourselves. On the kitchenette top, there was some coffee powder, that was never wiped off during our entire stay. Once back in the room, on the first evening, I realized that there were 3 pillow cases missing out of 4. I had to call them up asking to bring some and put them on. The house keeping were always missing something everyday, and we had to call them many times. The lifts are key-operated but they only allow the guests to their room floor. Mine was on 9th floor, the other was on 7th floor. We had to use the staircase if we wanted to go to each othe room which, by the way, was dirty. They have a metal detector at the entrance which is very noisy. The lobby is kinda smallish and gets cramped and busy at a times. Overall, it didn't feel like a 4* hotel, but more of a budget hotel. The house-keeping needs to improve and so the room cleanliness.

Everything was ok

Nice staff, very helpful. However, the air-conditioning still not to working.