Guest User
December 18, 2025
👎After checking out, I needed to go to the airport. I asked the hotel reception to call a taxi. The hotel sent a driver, and this guy immediately rushed up and asked me how much I'd pay! I was stunned! I asked him several times, "You're the driver, why are you asking the passenger how much?" He asked if 50 yuan was okay. I said, "Are you kidding me?" At this point, a hotel staff member also came over and asked if 50 yuan was acceptable.
The hotel staff's intervention was the final straw that made me realize how unprofessional they were. They showed no intention of protecting hotel guests and completely sided with the driver.
In the end, I took an Uber XL, which only cost 35 yuan. I directly told the hotel staff member my thoughts, and he just nodded without any reaction. I want to stay as far away from this kind of hotel and staff training as possible.
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