Verified traveler
November 11, 2023
Had a family of 5 in one room. Asked for 5 new towels the second or third day we were there and they only would give us 2. Then asked for another blanket and wouldn’t give us one unless we brought down both of our blankets for them to wash. Wouldnt even come to our room to exchange these items. We came down to the front desk every time we needed something. We even asked for another roll of toilet paper and they made us come down and get it. They never cleaned our room while we were there for 5 days. I obviously wasn’t expecting a luxurious experience, but they couldn’t even do the bare minimum, which was sad, disappointing, and frustrating.