To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(441)
Positive reviews(438)
Reviews with photos/video(200)
Friendly front desk staff(84)
Delicious breakfast(46)
Large rooms(37)
Convenient parking(37)
Awesome gym(15)
Amazing natural light(11)
Close to airport(7)
Good views(6)
Negative reviews(3)
Guoyizhongguo
Memory Room (Double Bed)
Stayed in 11. 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on 5.11.2024
The service is very good. The service of Xiao Deng at the front desk is very good and very enthusiastic. The hotel facilities are complete. The room is spacious and clean. It has been upgraded for free. There is also a refrigerator in the room. There are free drinks in the refrigerator. It's so cool. The breakfast is also very rich and delicious. It's very good
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Guest User
Memory Room - City-View (Double Bed)
Stayed in 11. 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on 4.11.2024
The service is very good, especially the front desk Xiao Deng. The service is very enthusiastic. The room is very large and spacious. The sleep is very comfortable. The hotel's breakfast is also very rich. The environment is also very good. The transportation is also very convenient. Parking is also very convenient. Recommended to stay
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments on our hotel. Your recognition and praise have given us great encouragement and motivation. We always take providing quality services as our responsibility to ensure that every guest can spend a pleasant and unforgettable time in our hotel. Your praise is the best affirmation of our team's efforts. We will continue to pay attention to every detail and continuously improve our service process to ensure that you can feel caring in every aspect of the hotel. We will continue to improve our service skills and knowledge to meet the growing needs of guests. Looking forward to your visit again
Guest User
Smart Room (Double Bed) (Bathtub)
Stayed in 10. 2024
Business travellers
33 review
5.0/5
Outstanding
Posted on 30.10.2024
Thank you very much for the warm reception from Xiao Deng in the front office. The service was very good.
This hotel is really great! Beautiful environment, clean and tidy rooms, considerate and thoughtful service from Xiao Deng at the front desk, and complete and modern facilities. Convenient location, easy to travel. Highly recommend this Ramada Encore Hotel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Ramada Encore and leaving a review in your busy schedule! We are very happy to see your five-star praise. Detailed service has always been our focus for a long time. It is really an honor to provide you with the best service and a clean and comfortable living environment. Each room in Xiaomei's home is equipped with two memory pillows. It has a unique effect of promoting sleep, warm in winter and cool in summer. Looking forward to visiting again, wish you a pleasant journey!
Guest User
Featured Smart Room - City-View (Double Bed)
Stayed in 10. 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on 28.10.2024
The hotel front desk is very warm and considerate, especially Lisa. The hotel facilities are complete. I have stayed here many times. They also gave me a free upgrade. It is very good. I recommend everyone to experience it.
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Guest User
Memory Room (Double Bed)
Stayed in 10. 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 22.10.2024
The hotel environment is very good, the lobby is clean and bright, the room is clean and tidy, the front desk clerks Future and Xiao Deng have a good service attitude, and I recommend everyone to stay. The laundry room and gym on the 11th floor are worth mentioning, which are very convenient.
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Response from Property: Dear guest: Hello, companionship is the longest confession of love. Ramada Encore Hotel will protect you with all our heart. Being able to meet your needs is our greatest happiness. We believe that your fate with us is more than this. We look forward to meeting you again and experiencing it again. Our other room types------Love you Xiaomei
Guest User
Memory Premier Smart Room (Double Bed)
Stayed in 10. 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on 15.10.2024
The international brand hotel has high standards, good facilities and super cost-effectiveness! The front desk service is of high quality and warm and considerate. The room is clean and tidy. The large floor-to-ceiling windows have a pleasant view, and the whole house smart guest control experience is very nice. The pillows and bedding are very comfortable. A good sleep will make you feel refreshed. There are many breakfast dishes and they taste good. Working in the sky garden and enjoying the autumn evening breeze is so comfortable! The laundry room and the gym are both in the sky garden, and the clothes can be washed while enjoying the evening breeze.
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6/7
Response from Property: Dear guest: Hello! Thank you very much for the five little stars you gave us! Thank you for your feedback. This kind of stay experience is our pride. Our hotel is finally here after more than 200 days and nights of preparation and operation team. The hotel's facilities and equipment, smart guest control, bedding, and food are all strictly controlled and reviewed by Wyndham Hotel Group, just to provide you with better service and experience! Enjoy life and share joy. Thank you for your love for us. We are happy because of you. I hope you will often think of Xiaomei's warmth in your memories! ------ Ramada Encore Hotel
SHUYU
Memory Premier Smart Room (Double Bed)
Stayed in 10. 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on 14.10.2024
I came to Chang'an on a business trip for three months. I stayed in four hotels in Chang'an and finally chose to stay here for two months. The room is spacious and well-lit, the hotel hardware is novel, and the staff is enthusiastic and professional. They will say hello when they come back.
The hotel has a laundry room, which is an important plus for long-term business travelers like me.
It is also very popular that there is a non-smoking floor. I can't stand the smell of smoke in the rest area.
After staying for a long time, most of the hotel staff are familiar to each other, and I feel more or less at home. I will definitely choose to stay here next time I come to Chang'an.
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6/7
Response from Property: Hello, dear guest! Thank you for your generous compliments! We will work harder because of your "care"! The breakfast is rich and varied, and the lady's enthusiastic service... The hotel provides free parking spaces, and the self-service laundry room on the 11th floor is also waiting for you. At your service, the temperature difference between morning and evening has been large recently. We hope you will come back to see us often!
Guest User
Memory Premier Smart Room (Double Bed)
Stayed in 10. 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on 8.10.2024
It's my first time staying at Ramada Hotel. The experience is very good. There is not only a laundry room, but also a gym. The room is clean and tidy. The service of the front desk guy is also very good, especially future. The service is very thoughtful. I highly recommend everyone to stay! ! Overall very good 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments on our hotel. Your recognition and praise have given us great encouragement and motivation. We always take providing quality services as our responsibility to ensure that every guest can spend a pleasant and unforgettable time in our hotel. Your praise is the best affirmation of our team's efforts. We will continue to pay attention to every detail and continuously improve our service process to ensure that you can feel caring in every aspect of the hotel. We will continue to improve our service skills and knowledge to meet the growing needs of guests. Looking forward to your visit again
Guest User
Memory Room (Double Bed)
Stayed in 10. 2024
Other
10 review
5.0/5
Outstanding
Posted on 21.10.2024
The room is not bad. I have stayed there many times. There is a laundry room and a gym on the 11th floor. It is very convenient. I highly recommend staying here. The environment is beautiful. The bar on the 11th floor is also open-air, which is also comfortable and convenient. The service attitude of Xiao Chen and Xiao Deng at the front desk is good and deserves praise.
Original TextTranslated by Google
Response from Property: Dear guests; Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to provide guests with a wonderful stay experience, and we are deeply honored to receive your praise. At the same time, we are more motivated to keep moving forward and hope to have more opportunities to serve you. 24-hour smart laundry, you can check the laundry status on your mobile phone at any time to avoid running out of time. It is free and open all day long, and you can iron and wash. Drying in one, saving time for drying, we hope to bring convenience to every traveler and feel the warmth of home.
Mouxiaoyong
Memory Room (Double Bed)
Stayed in 9. 2024
Business travellers
78 review
5.0/5
Outstanding
Posted on 2.10.2024
The front desk girl Lisa is enthusiastic, the service staff are very nice, the room is transparent, clean and tidy, the breakfast is rich in variety, clean and sanitary, and there is an intercity train to the airport, which is very convenient. Ramada is the first choice for business travel!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your favor and love for Ramada Encore Hotel (Dongguan Chang'an Branch), and thank you for your generous praise and support! The breakfast buffet on the 11th floor of the hotel is rich and delicious. There is free laundry service. There is also a gym and other equipment on the 11th floor to provide you with a comfortable stay and better services. Ramada Encore Hotel welcomes you to visit again and wishes you a happy life.
Guest User
Memory Room (Double Bed)
Stayed in 9. 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on 23.9.2024
The service is very good. Xiao Deng and Xiao Gan at the front desk are warm and smiling. It's very good. The breakfast is very delicious. There is also free laundry, which is delivered to the room. It's very good. Parking is also very convenient. The room is spacious and clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments on our hotel. Your recognition and praise have given us great encouragement and motivation. We always take providing quality services as our responsibility to ensure that every guest can spend a pleasant and unforgettable time in our hotel. Your praise is the best affirmation of our team's efforts. We will continue to pay attention to every detail and continuously improve our service process to ensure that you can feel caring in every aspect of the hotel. We will continue to improve our service skills and knowledge to meet the growing needs of guests. Looking forward to your visit again
Guest User
Memory Room - City-View (Double Bed)
Stayed in 9. 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on 21.9.2024
The hotel facilities are very good, the environment is elegant, beautiful, and the hygiene is very clean. The front desk clerk Future is very considerate. I will stay in their hotel again. There is also a gym and laundry room on the 11th floor, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, there is no better encounter than this, just like after a long wait, we meet just when the sun is shining and the breeze is rising. Thank you for your support and encouragement. As long as we can bring you a comfortable environment and stay experience, we will be satisfied. -------Love your Xiaomei
Guest User
Memory Room (Double Bed)
Stayed in 9. 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on 19.9.2024
The service is very good. Xiao Deng, Lisa and Xiao Chen at the front desk provide very good service. I am very satisfied. Parking is also very convenient. I have stayed here many times. The breakfast is also very rich. A Ramada Encore Hotel worth recommending
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is what our service staff has always said. Pursuing, this will also become the driving force for us to continue to work hard and make progress. Smart customer service is equipped with a 3D theater with a 100-inch large projection screen, a 55-inch ultra-thin TV, electric opening and closing curtains and smart door locks. The hotel has free parking services. In addition There are free self-service hot and cold drinks in the hotel lobby, hoping to relieve your fatigue during travel and give you a sweet dream. Looking forward to your visit again!
Guest User
Memory Room (Double Bed)
Stayed in 8. 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on 1.9.2024
Traveling with friends, the front desk service is enthusiastic, the elevator is pressed, the breakfast is also rich, there is free parking, free fitness and laundry, free cosmetics, free slippers, free children's products, etc. The room is clean and hygienic, and the sleep is very comfortable. A very good hotel is worth recommending
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6/11
Response from Property: Dear customer, thank you for entrusting your rest time to our hotel among many choices. Every word of your praise is like the warm sunshine in spring, warming the hearts of everyone in our team. "Give me a peach, and I will give you a jade", we will continue to serve you attentively as always, and look forward to creating a warm and comfortable harbor for you again in the future-----Looking forward to your little beauty
zhangli0503
Memory Room - City-View (Double Bed)
Stayed in 9. 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on 12.9.2024
The service was very good, and we were given an extended check-out time of 4pm. It was very good. The front desk staff, Xiao Deng and Xiao Chen, were very enthusiastic. The breakfast was also very rich. There was free fitness and free laundry. The room was spacious, clean, and comfortable to sleep in. The facilities and equipment were also complete. It was a very good hotel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to provide guests with a wonderful stay experience, and we are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you. 24-hour smart laundry, check the laundry status on your mobile phone at any time to avoid empty laundry, free of charge all day, ironing, washing and drying in one, saving drying time, hoping to bring convenience to every traveler and feel the warmth of home.