Citadines Songshan Lake Dongguan

Citadines Songshan Lake Dongguan Reviews

Citadines Songshan Lake Dongguan

Building 2-3, No. 268 Changfu West Road, Dalang Town, Dongguan, Guangdong, ChinaView hotel details
Citadines Songshan Lake Dongguan
Citadines Songshan Lake DongguanCitadines Songshan Lake DongguanCitadines Songshan Lake Dongguan
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Guest Reviews of Citadines Songshan Lake Dongguan

9.2/10
Very Good
362 review
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.4
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All reviews(362)
Positive reviews(353)
Reviews with photos/video(48)
Friendly front desk staff(64)
Awesome amenities(37)
Delicious breakfast(19)
Perfect for business trips(18)
Easy to get around(17)
Convenient location(17)
Stayed multiple times(13)
Convenient parking(10)
Negative reviews(8)
Guest User
Executive Suite - 3-Room (Fridge)
Stayed in Nov 2025
Family
7 review
8.5/10
Very good
Posted on Dec 28, 2025
Good to have washing machine inside the apartment but extremely limited kitchen utensils. Helpful and friendly staff with good gym facilities. Breakfast is so so though. Location is good with supermarket and plenty of restaurants around. Will stay there again.
Response from Property: 尊敬的賓客您好！感謝您選擇入住東莞馨樂庭並與我們分享您的入住體驗，同時也很高興您能在此度過一個美好的旅程，關於您提到的廚房用具和早餐問題我們會反饋到相關部門，希望下次能得到您的滿分好評，您的滿意是我們最大的動力。東莞馨樂庭願成為您的知己，期待我們再次相聚。
Alex Bink
Studio Executive Twin
Stayed in Jan 2026
Business traveler
7 review
10/10
Outstanding
Posted on Feb 11, 2026
Good option for business stay. Downstairs many shops like seven11.
Response from Property: 尊敬的賓客您好，感謝您選擇入住東莞馨樂庭並給予滿分的肯定，簡單的話語足以給我們肯定和認可，也正是我們不懈前進的動力，我們會不斷的改善並創造更好的居住環境來滿足賓客的需求。再次感謝您的支持與厚愛，希望您在馨樂庭的旅程充滿了快樂的回憶。祝您生活愉快並期待您的再次光臨。
Guest User
Executive Suite - 1-Room (Fridge)
Stayed in Mar 2026
Family
11 review
8.0/10
Very good
Posted on Apr 6, 2026
Hotel is very good!
Response from Property: 謝謝您的認可！您的滿意是我們最大的動力，歡迎常回來入住😊
Jcctravel
Deluxe Executive Suite - 2-Room (Fridge)
Stayed in Dec 2025
Family
2 review
10/10
Outstanding
Posted on Jan 25, 2026
Good location with nearby mall food and supermarkets. Great service, clean and well maintained room. Will book again
Response from Property: 尊敬的賓客您好，感謝您入住東莞馨樂庭並與我們分享您的入住感受。您的肯定是我們繼續不斷前進的最大動力，我們力求做得更好，希望您再次光臨時能夠有更加滿意的住店體驗。
Guest User
Studio Executive Twin
Stayed in Dec 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jan 6, 2026
The room was very comfortable, and the location was good. Xiao Mian at the front desk provided excellent service. I'll definitely stay here again.
Original textTranslated by Google
Response from Property: 尊敬的貴賓您好，非常感謝您選擇東莞馨樂庭，多麼幸運能夠認識您，感謝您對我們工作人員點贊，我們還有更多優秀的小夥伴願意為您提供滿意加驚喜的服務，用我們百分百的努力換取您十分滿意，高品質的服務創造高品質的度假生活，期待您能常回來看看~
Buibuiwai
Studio Executive Apartment (Sealy Mattress + Fridge + Kitchen Appliances)
Stayed in Jun 2025
Business traveler
6 review
10/10
Outstanding
Posted on Aug 4, 2025
Very good experience in Dongguan. I have a nice time with the staff here, very helpful
Response from Property: Dear guest, thank you for choosing to stay at Citadines Songshan Lake Dongguan and sharing your stay experience. Citadines Songshan Lake Dongguan is located near Songshan Lake, aiming to provide great convenience and comfort for tourists and business travelers. The hotel is well-equipped with facilities. Not only is the transportation convenient, but it is also surrounded by numerous restaurants and shopping centers. It has complete commercial supporting facilities, such as Zhuoweicheng Complex and Liyueli shopping District. Whether you want to go shopping, taste local delicacies or enjoy the city's nightlife, all of these can be easily achieved here. Thank you also for your positive feedback on our service. All the staff of Citadines Songshan Lake Dongguan look forward to your next visit.
Nicolebaby52
Executive Suite - 1-Room (Fridge)
Stayed in Oct 2025
Business traveler
2 review
10/10
Outstanding
Posted on Dec 18, 2025
I always stay at this hotel for business trips. The environment is great, and the transportation is convenient. Ms. Wang and Ms. Tan provide excellent service.
Original textTranslated by Google
Response from Property: 尊敬的貴賓您好，非常感謝您選擇東莞馨樂庭，多麼幸運能夠認識您，感謝您對我們工作人員點贊，我們還有更多優秀的小夥伴願意為您提供滿意加驚喜的服務，用我們百分百的努力換取您十分滿意，高品質的服務創造高品質的度假生活，期待您能常回來看看~
Charlene W.
Studio Executive Twin
Stayed in Jan 2025
Couple
41 review
9.5/10
Amazing
Posted on Apr 3, 2025
Love the view from the room, room is small but cosy. Overall location is great, near to Lingnantiandi.
Response from Property: Dear guest, thank you for choosing to stay at Citadines Dongguan and share your stay experience. Located in the vicinity of Songshan Lake, Citadines Dongguan is designed to provide great convenience and comfort for tourists and business travelers. The hotel has perfect facilities, not only the transportation is convenient, but also surrounded by many restaurants and shopping centers, and has perfect commercial supporting facilities, such as Zhuowei City complex and Liyueli shopping circle. Whether you want to shop or taste the local food, or enjoy the city's nightlife, it is easy to do so here. The staff of Citadines Dongguan look forward to seeing you again.
Guest User
Studio Executive Twin
Stayed in Sep 2024
Business traveler
6 review
10/10
Outstanding
Posted on Oct 31, 2024
good service and nice environment good service and nice environment good service and nice environment good service and nice environment good service and nice environment
Response from Property: Dear guest, Thank you so much for your repeated praise on our good service and nice environment! We are thrilled to know that you have had such a positive experience at our property in Dongguan. Your satisfaction is our top priority, and it's wonderful to receive such glowing feedback.We strive to create a welcoming and comfortable atmosphere for all our guests, and it's heartening to see that our efforts have been well-received. Please feel free to let us know if there's anything else we can do to make your stay even more enjoyable.Looking forward to welcoming you back soon!
Guest User
Studio Executive Apartment (Sealy Mattress + Fridge + Kitchen Appliances)
Stayed in Feb 2025
Business traveler
8 review
9.5/10
Amazing
Posted on Mar 30, 2025
Hotel ambience and amenities are perfect for business travellers. Clean rooms and cooperative staff.
Response from Property: Dear guest, thank you for choosing to stay at Dongguan Citadines and taking the time to share your valuable comments! We are very pleased to know that you are satisfied with the atmosphere, facilities and service of the hotel. Providing business travelers with an efficient and comfortable accommodation experience is our primary goal, whether it is clean rooms, convenient facilities, or the warm service of the team, we hope to help you travel without worry. Your recognition will motivate us to continue to maintain high standards. We look forward to choosing us again next time you travel, we will be happy to provide you with a better stay experience!
Guest User
Studio Executive Twin
Stayed in Nov 2024
Family
7 review
10/10
Outstanding
Posted on Dec 23, 2024
We had a good experience at the hotel. The staff were very friendly and friendly, especially Sundy! Thank you!
Response from Property: Dear guests, thank you for choosing to stay at Citadines Dongguan Songshan Lake Apartment Hotel and for your positive comments on our hotel. We are honored to learn that your reception was such a pleasant experience. The warm service and warm attitude of the front desk is exactly what our team is pursuing, and we are very happy to bring pleasure to our guests. Your satisfaction is our driving force and the best proof of our service quality. We hope that when you visit Dongguan again in the future, you will continue to choose Citadines Hotel, we will continue to provide you with quality service and comfortable accommodation. Thank you for your recognition of employee Sundy, we have conveyed your appreciation to her and shared this information with other colleagues for encouragement. The staff of Citadines Dongguan Hotel look forward to seeing you again
Guest User
Studio Executive Twin
Stayed in Oct 2024
Business traveler
4 review
10/10
Outstanding
Posted on Dec 19, 2024
The room is clean, the staff is nice and helpful. Breakfast is good for such price.
Response from Property: Dear guests, thank you for your full recognition, which means a lot to our team at Citadines Dongguan. Thank you for choosing to stay in Dongguan Citadines and giving such a high degree of recognition! Your satisfaction is our greatest pursuit and motivation source. We know that every detail is important to your stay, so we strive to be the best, from the cleanliness and furnishing of the rooms to the hospitality and professionalism of our service. We look forward to welcoming you to Dongguan Citadines again in the coming days, giving us the opportunity to provide you with quality service and comfortable accommodation. At the same time, you are welcome to give us valuable comments and suggestions at any time to help us continue to improve and improve. Thank you again for your support and trust, I wish you a happy life and a pleasant journey!
Lau Wee Hoen
Studio Executive Apartment (Sealy Mattress + Fridge + Kitchen Appliances)
Stayed in Jul 2024
Couple
3 review
10/10
Outstanding
Posted on Aug 24, 2024
I think the best hotel so far from my China Trip, very clean hotel, friendly and helpful staff, the staff here Dream Yang gave us alot information, which i think very helpful on our stay here. stove provided inside room, can cook and wash, good view from hotel, alot shoplot and eatery nearby, easy to book taxi here
Response from Property: Dear guest,Thank you for your kind review! We're really pleasure to hear that Citadines Songshan Lake Dongguan stood out as the best hotel during your China trip. Your praise for our cleanliness, friendly staff, and convenient amenities is truly appreciated. We're glad our efforts made your stay enjoyable, and we look forward to welcoming you back soon.
Guest User
Studio Twin
Stayed in Sep 2025
Family
11 review
10/10
Outstanding
Posted on Nov 25, 2025
Great experience
Response from Property: 尊敬的賓客您好，感謝您選擇入住東莞馨樂庭並給予滿分的肯定，簡單的話語足以給我們肯定和認可，也正是我們不懈前進的動力，我們會不斷的改善並創造更好的居住環境來滿足賓客的需求。再次感謝您的支持與厚愛，希望您在馨樂庭的旅程充滿了快樂的回憶。祝您生活愉快並期待您的再次光臨!
Guest User
Studio Executive Apartment (Sealy Mattress + Fridge + Kitchen Appliances)
Stayed in Jun 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 12, 2025
comforatable room
Response from Property: Dear guest, hello! We sincerely thank you for choosing to stay at Citadines Songshan Lake Dongguan and for taking the time to share your stay experience. We are very glad to learn that you are satisfied with the comfort of the room. Your recognition is the greatest encouragement for our work. At Citadines Songshan Lake Dongguan, we are always committed to providing guests with a clean and warm accommodation environment. Our guest rooms feature a simple and practical design style, equipped with comfortable mattresses and skin-friendly cotton bedding to ensure you have a pleasant rest experience. Meanwhile, our room service team conducts meticulous cleaning and maintenance every day, striving to create a clean and comfortable living space for you. Your satisfaction is the driving force for our progress. We will continue to maintain the current service standards and constantly optimize the details. If you have any special needs during your next stay, please feel free to contact our front desk team at any time. We will be more than happy to serve you. Thank you again for your support and feedback. All the staff of Citadines Songshan Lake Dongguan look forward to your next visit. Wish you a happy life and all the best!