Guest User
February 21, 2025
This is my first time staying at Atour Hotel. The whole experience far exceeded my expectations and I must give it a full five-star rating! From the moment I stepped into the hotel, every detail made me feel at home.
**1. Intimate service, as warm as family**
The front desk staff is enthusiastic and professional, and check-in is efficient and orderly. After learning that I was a tourist from out of town, they proactively recommended nearby food and travel routes, and even gave me a hand-drawn guide map. When I arrived late at night, I was unexpectedly served hot night porridge and snacks, which instantly relieved my fatigue from the journey. The staff provided service with a smile throughout the whole process, and even the cleaning lady would take the initiative to say hello. This kind of sincere care made people feel very cordial.
**2. Simple design and thoughtful facilities**
The room design continues Atour's consistent fresh style, with natural wood tones and soft lighting to create a warm home atmosphere. The bedding is soft and skin-friendly, and the down quilt is light and warm, leaving you refreshed after a night of deep sleep. The bathroom is separated into wet and dry areas, the toiletries are made from natural plant ingredients, and it also comes with a full set of skin care samples. I especially like the smart guest control system, which makes it very convenient to adjust the lighting/air conditioning by voice!
**3. The ultimate experience of detail control**
• Free laundry service: There is a self-service laundry room next to the gym, providing a one-stop solution for washing and drying
• 100 Books Project: Books can be borrowed for free at the lobby book bar and returned to stores nationwide upon check-out
• All-day tea: 24-hour supply of red date tea and lemonade, paired with seasonal fruits, super heart-warming
• Breakfast surprise: A wide variety of Chinese and Western buffet breakfasts, as well as local snacks
**4. Excellent location, worry-free travel**
The hotel is located near China World Trade Center, a 5-minute walk from the subway station, and is surrounded by convenient dining and shopping. Although it is located in a busy city, the double-layer soundproof glass completely isolates the noise, ensuring perfect quietness.
This stay completely refreshed my understanding of mid- to high-end hotels. Atour interpreted the brand concept of "humanity, warmth, and fun" with details. Whether you are traveling for business or leisure, this is a quality choice worth staying in again and again! When I checked out, I was already looking forward to our next encounter. I hope Atour will keep its original intention and pass on this beauty to more travelers.
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