This was a very sad experience, i felt so helpless and desperation but i can do nothing about it! I got robbed again by this sin hotel, they do nothing but just because a booking and charged full price for 4days and refused to return even 1 day's fee!!! For some unexpected reson i had canceled my trip to visit Dubai, and i had informed hotel in advanced at least 2 days before, but they still refused return any peny of the it, so sad!