Marasi Dr - Business Bay, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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DAMAC Maison Canal Views Guest Reviews
4.4/5
Very Good
71 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(71)
Positive reviews(52)
Reviews with photos/video(8)
Awesome rooms(6)
Negative reviews(3)
Bodlo
Three Bedroom Suite With Downtown View
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 3, 2024
I recently had the pleasure of staying at two exceptional hotels in Dubai: DAMAC Maison Canal View Hotel and DAMAC Maison Distinction. Both hotels exceeded my expectations with their luxurious amenities, prime locations, and exceptional service.
DAMAC Maison Canal View Hotel offers stunning views of the Dubai Canal, complemented by beautifully designed rooms that provide a perfect blend of comfort and elegance. The facilities were top-notch, from the well-equipped gym to the relaxing pool area. The hotel's central location made it easy to explore the city, with many attractions and dining options nearby.
DAMAC Maison Distinction was equally impressive. The hotel's modern design, spacious suites, and breathtaking views of the city skyline made our stay unforgettable. The attention to detail in every aspect of the hotel, from the chic décor to the high-quality amenities, was remarkable.
What truly set our experience apart was the outstanding service provided by the staff. In particular, I would like to extend my heartfelt thanks to Mr. Rami and Mr. Remond, who went above and beyond to ensure our stay was fantastic. Their warm hospitality, professionalism, and willingness to assist with any request made us feel truly welcomed and cared for.
I highly recommend both DAMAC Maison Canal View Hotel and DAMAC Maison Distinction for anyone visiting Dubai. Whether you're in the city for business or leisure, these hotels offer an unparalleled experience that combines luxury, comfort, and exceptional service. Thank you, Mr. Rami and Mr. Remond, for making our stay so memorable!
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel. We value every feedback that helps us to improve and serve our guests better. Sincerely, Damac Maison Management
Guest User
Two Bedroom Suite with Downtown View
Stayed in Jul 2024
Family
5 review
4.0/5
Very Good
Posted on Sep 27, 2024
The rooms were clean and the staff were helpful but the few rooms had noisy ac sound and we couldn’t sleep.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel. We value every feedback that helps us to improve and serve our guests better. Sincerely, Damac Maison Management
Othman
One Bedroom Suite with Downtown View 1 Queen Bed
Stayed in Dec 2023
Business travellers
1 review
4.5/5
Great
Posted on Jan 20, 2024
Nice hotel
Response from Property: Dear valued Guest, Thank you for choosing Damac Maison Canal views Hotel and for your time to share your feedback and experience with us. We value your Kind feedback which helps us to improve and serve our guest better, Best regards , Damac Maison Canal views Management .
Qusay J. Abdulaal
One Bedroom Suite with Downtown View
Stayed in Feb 2023
Solo travellers
2 review
4.7/5
Amazing
Posted on Apr 22, 2023
Excellent location
Response from Property: Dear valued Guest, Thank you for choosing Damac Maison Canal views Hotel and for your time to share your feedback and experience with us. We value your Kind feedback which helps us to improve and serve our guest better, Best regards , Damac Maison Canal views Management .
Salimata
One Bedroom Suite with Downtown View
Stayed in Mar 2022
Other
1 review
5.0/5
Outstanding
Posted on Apr 13, 2022
Very nice stay, rooms are very clean highly recommended it.
Response from Property: Dear valued Guest, Thank you for choosing Damac Maison Canal views Hotel and for your time to share your feedback and experience with us. We value your Kind feedback which helps us to improve and serve our guest better, Best regards , Damac Maison Canal views Management .
Babylouuu
One Bedroom Suite with Downtown View
Stayed in Nov 2024
Couples
1 review
2.2/5
Posted on Dec 20, 2024
One word is not enough to represent my inner feelings.
First of all, I have stayed at JW Marriott and Marriott's apartment hotel in the Business Bay area in Dubai at the same price of around 1,500. This time, I saw that it was a five-star hotel, including the location and the fact that I could walk to Dubai Mall, so I thought it would be a good choice. I didn't expect it.
1. The room type shown by Ctrip is very different from the actual one. I booked a downtown view, but the window on the 7th floor of the lower floor I was taken to actually looked out at the business building opposite. You can forget about the Burj Khalifa. I communicated with the front desk staff in English, and their attitude was very tough. They said it was normal that our promotional pictures did not match the actual ones, and the room type of the day was the standard. I asked if there were any high floors, but there were none. However, they asked me to pay extra to change to the canal view room that the Ctrip system showed as booked. I asked why it was shown that it could be upgraded after booking? The hotel said that this was booked by someone else, and if I wanted to upgrade, they could do it. It was simply illogical and deceived consumers.
2. Since I couldn't cancel, I decided to pay extra to upgrade the room on the 19th floor. I paid 200 dirhams, but the constant noise from the decoration from 10 am to 5 pm prevented me from getting a good rest after jet lag. The bedsheets were even more outrageous, they were pilling sheets that had been used countless times by Samsung standards. The carpet was dirty, and the sofa was not as modern as in the pictures. The wifi signal in the bedroom was one bar.
3. The reason why I think it is outrageous is that Chinese people have reported the same problem in the subsequent reviews, and the attitude of my attempt to communicate with the hotel made me understand how indifferent they are. At the same time, it is conceivable that many compatriots who cannot communicate fluently in English have suffered the same loss.
4. If you want to spend 1700 to find a hotel with a good location in downtown Dubai, please don't look at this one. Other options must be more worthwhile even in the peak season.
Original TextTranslated by Google
Response from Property: Dear Mrs. Babylouuu, Thank you very much for your review of your recent stay. Your feedback is extremely valuable to us and we appreciate your comments. We very much regret that we could not meet your expectations during your stay at our hotel. Please accept our apologies for those lapses which do not reflect our high and friendly service standards. Necessary actions will be taken from our side and we look forward to welcoming you soon at DAMAC Maison! Best Regards, DAMAC Maison Canal Views Management .
Iuliia
Deluxe Room With Downtown View
Stayed in May 2024
Couples
20 review
5.0/5
Outstanding
Posted on Jul 27, 2024
There was one negative nuance. Because of him they gave us the best suite. For this attitude 10 stars!
The location is great. Burj Khalifa is nearby. The room is great. Type of shock
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel. We value every feedback that helps us to improve and serve our guests better. Sincerely, Damac Maison Management
Guest User
One Bedroom Suite with Downtown View
Stayed in Nov 2024
Business travellers
23 review
5.0/5
Outstanding
Posted on Dec 13, 2024
It is only four traffic lights away from Dubai Mall. The hotel has good facilities and starts cleaning the rooms at 12 noon every day. Overall it is good.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel. We value every feedback that helps us to improve and serve our guests better. Sincerely, Damac Maison Management
띠모9077
One Bedroom Suite with Downtown View
Stayed in Mar 2024
Couples
2 review
4.2/5
Very Good
Posted on Apr 8, 2024
The location is great and the staff are friendly. Also, there are no people in the pool, so it's great to enjoy in privacy. There is also a walking trail behind it, which is nice.
Original TextTranslated by Google
Response from Property: Dear valued Guest, Thank you for choosing Damac Maison Canal views Hotel and for your time to share your feedback and experience with us. We value your Kind feedback which helps us to improve and serve our guest better, Best regards , Damac Maison Canal views Management .
flybeeJane
One Bedroom Suite with Downtown View 1 Queen Bed
Stayed in Apr 2024
Business travellers
5 review
1.2/5
Posted on Jul 8, 2024
I have never stayed in such a bad apartment hotel in Dubai. I thought it should be a good hotel apartment because of the reputation of Damac. But when I arrived, I found that although the lobby is not small, it is so empty and unpopular. There is no decoration. There is only an old sofa and dining table. The room is also lifeless. There is no decoration in the whole suite. It is very depressing... No one cares. I wanted to escape that night...
Original TextTranslated by Google
Response from Property: Dear Valuable guest, Greeting from Damac Maison Canal views, and thank you for choosing our hotel for your stay in Dubai. Kindly note that we extend our sincere apologies for not meeting your expectation during your visit, as stated in your review, and also it is regret that you moved from our hotel to a sister property (Aykon City) and the first impression was not be able to be changed. We would like to have a chance to welcome once again so we can serve you better. Damac Maison Management
Guest User
One Bedroom Suite with Downtown View
Stayed in Aug 2023
Business travellers
14 review
5.0/5
Outstanding
Posted on Oct 20, 2023
I have stayed here many times. The service is very good and the price/performance ratio is very good.
Original TextTranslated by Google
Response from Property: Dear valued Guest, Thank you for choosing Damac Maison Canal views Hotel and for your time to share your feedback and experience with us. We value your Kind feedback which helps us to improve and serve our guest better, Best regards , Damac Maison Canal views Management .
newdingli
Two Bedroom Suite with Downtown View
Stayed in Apr 2024
Business travellers
123 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel rooms are very spacious.
Original TextTranslated by Google
Response from Property: Dear valued Guest, Thank you for choosing Damac Maison Canal views Hotel and for your time to share your feedback and experience with us. We value your Kind feedback which helps us to improve and serve our guest better, Best regards , Damac Maison Canal views Management .
Guest User
Deluxe Room With Downtown View
Stayed in Apr 2024
Travel with friends
6 review
4.6/5
Great
Posted on Jul 20, 2024
Don't be late
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel. We value every feedback that helps us to improve and serve our guests better. Sincerely, Damac Maison Management
Guest User
Deluxe Room With Downtown View
Stayed in Jan 2022
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 5, 2022
The hotel staff are very nice, the room environment is also good
Original TextTranslated by Google
Response from Property: Dear valued Guest, Thank you for choosing Damac Maison Canal views Hotel and for your time to share your feedback and experience with us. We value your Kind feedback which helps us to improve and serve our guest better, Best regards , Damac Maison Canal views Management .
Muhammad
One Bedroom Suite with Downtown View
Stayed in Sep 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 12, 2024
جيد انصح بزيارتهم
Translate
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel. We value every feedback that helps us to improve and serve our guests better. Sincerely, Damac Maison Management