Anonymous User
September 4, 2023
Nice hotel. Staff are professional and friendly to guests. However, I’ll only give 4/5 for the service as we chose the hotel for staycation since as advertised in the Trip app, we were given complimentary late check-out until 4pm as membership reward. I even have the voucher proof. However, hotel said it is not allowed. Though after long talk with hotel staff, they allowed until 2pm. Still, it is not as advertised.