Clifton Court Hotel

Reservation made nine months in advance and less than a week before arrival, cancellation by the hotel because it is closed on this date. It seems to me that we don't decide on closing dates the week before, the least politeness would have been to warn earlier.

We were due to stay at this hotel for 2 nights Saturday and Sunday Got a message on *********** today Tuesday to tell us our booking has been cancelled due to them closing the hotel. This reservation was made 6 months in advance and they wait to last minute to inform us of the hotel closure Been trying to contact the hotel for hours, been hung up on and now just ringing out I have replied to their message through *********** and still no reply! Absolute disgrace. We have flights booked and now no accommodation and all other hotel prices in the area are unaffordable due to last minute booking

No air conditioning, couldnt open the window Electric socket smashed. Multiple stains on carpet. Dust on surfaces. Unidentifiable dirt in radiator. Bathroom door did not lock. Food debris on three stairwells. Absolutely horrendous, No soap/ shower gel Owners should be ashamed of themselves, DO NOT WASTE YOUR TIME OR MONEY BY STAYING HERE.😡

Absolutely desperate service. Not withstanding the rude barman with glasses, beard and ponytail behind the bar. He was clearly tired but most of all rude and appeared not to enjoy the job. He Clearly doesn't have the ability or the experience as a bar man to work behind an Irish bar. That said being from Dublin we have frequented the Clifton Court for many years (over 25 yrs) and this by far was an absolute disgrace. Had some food which was under cooked and had some drinks with same. Selection of wine is mini bottles of the worse tasting wine you can think of. After that my wife decided to order a double Bailey's but when I informed the bar tender that i thought his pour was a little short of the actual measurement he replied by saying he wasn't changing it and I could take it or leave it. Of couse i left the some 13 euro drink on the bar. The Bailey's itself was full of ice as i had asked for extra but poured back into the bottle. Having informed him that this was wrong i was pretty much informed that ill see exactly what was going to be done with that Bailey's as he poured it back into bottle. Toilets by the way were fairly smelly, no toilet roll and toilet door had no lock and floors were covered in urine. Tbh while we were there we overhear a conversation with another couple (clearly Dublin Folk) making a simple complaint but it ended up leaving them with what I can only describe as lots of frustration. Again it looked like anything they had to say was falling on deaf ears. Wasn't sure but I wondered was it language barrier with staff. I will be avoiding for a long time unfortunately. Absolute failure in quality and standards as there is much better restaurants and bars only two minutes away and are basically miles ahead of the Clifton. Sorry guys but you really need to do much much better. Sad to say but no proper bar manager or staff here which I belive is big no no in the industry that you guys are in.

I booked a double room for the Garth Brooks concert for 3 nights a year ago and they cancelled it at the last minute! People all kicked out onto the streets with nowhere to stay……a total disgrace and pure greed, book elsewhere folks! 🤬

FILTHY, UNUSABLE bathroom due to MOULD, dirt and hair everywhere on floor, sink, toilet and shower. Could not walk round the room without shoes or socks on. Asked reception to clean it, they said would but didn't. Hotel STUNK of stale cig smoke, shower mouldy, mould patch and stains on carpet. Really hot radiator DANGEROUS, just about hanging on the wall by 2 loose screws. Reception offered part refund, said to contact *********** despite us questioning how that would work as we paid cash. They ignored us and just kept repeating to contact *********** and they would then confirm we stayed there and offer part refund. But then LIED and wouldn't give refund when it came to it!! AVOID THE HOTEL!! Hotel website and email have vanished, they will avoid all contact as soon as they have their money.

We booked this hotel ages ago for a reasonable rate as we were going to a concert in Dublin. 2 weeks before the event the hotel cancelled our room with no explanation or alternative. At that point we couldn’t find another hotel room for less than 400. It felt like this hotel cancelled on us last minute so they could hike up their rates. Shoddy.

The hotel was in town and it was so comfortable to get around anything. Truly close to almost everything. The room was satisfied but unfortunately the en-suite bathroom was way too tiny and we couldn’t shut the bathroom door either. The shower was very tiny, a bigger-stature person couldn’t have managed to get it. Other than that, I guess for the price that we paid it was acceptable.

I arrived Tuesday evening, at the check in the receptionist, before even said Hi, charged me for the stay. Then he gave me the keys to the room. When I opened the door to my ''single room'', the room was dirty and someone was living there. When I came back, to the receptionist and shared him update, he told me, that '' probably '' the room is not ready for me, then I was waiting 1 hour to find a solution. The solution was me to sleep in other room (room for 4 people) on the other side, than I booked. The new room was also dirty, with no option to open the window with dirty bathroom and only cold water, no heating in the room! The WiFi didn't work, I checked on Iphone, Android, laptop. When I came to the receptionist, he showed me his mobile with Chinese menu and pretending, that it's working and everything is fine. When I ask him what I should to, he is answering: I don't know. I asked him that I want to talk to manager, he told me come next day at 9 am. I came next day and the receptionist told me that the manager is late. I came back 30 mins later and the another receptionist told me that the manager is not working today. When I came back next day was different version (Manager is at lunch, is on the meeting, also not working). Till end of my stay, unfortunately I didn't speak the manager of the hotel. The internet was not working all the time and I used data roaming.