Quality Inn & Suites Dublin

Staff was friendly. Coffee was good. Room: Sheets and towels were clean. carpet was Very dirty. Drapes were dirty with stains on them. Shower wall had someone’s black grease hand print on it. Overall, this hotel was just “ok”. Price was nearly double because of a “Big 10” football game (OSU vs Penn State). Manager offered to adjust pricing but could not because we booked thru an outside source, Trip.com.

In many years of both personal and business travel, I've had great hotel experiences and only three that were really terrible. This place was the third terrible one. I suspected the lack of "quality" in the name when I saw the back access doorway of the check-in area covered only by a sheet upon walking in. That did not inspire confidence in the business. Next, the check-in process was very, very bad -- to the point of wanting to leave and find another hotel altogether -- was told we were WRONG to believe the check-in should be at least as consistent as our previous hotel experiences. We were not offered what we were supposed to be offered; then shorted on requested bottled water -- treated as if we were stealing the water. The maintenance in the room was dangerous -- broken tiles, broken toilet lid, etc. The only thing I can say to balance out the bad with some good was the young man at the check-in kept his composure with everything else that was wrong with the experience. While admirable, this isn't enough to include an additional star to the review.

First, I would suggest (if you MUST stay here) a 2nd floor room…others in my group staying on the first floor ended up with bug bites all over them. I had a second floor room and it was odd…two rooms separated by a sink/bathroom area, each room with a queen bed. The mattresses seemed newer but cheap…sort of sturdy, but not very comfortable. The carpeting in my room was dark-colored so hard to know how clean it really was. The room smelled clean enough and not overly deodorized. A friend’s room down the hall was set up differently with the front room set up like a living area and the back room with a bed. The carpeting in that room was stained and grubby looking, as was the furniture. The phones in the rooms did not work. My hair dryer did not work so had to get dressed and go downstairs at 6:30am to see if they had a hair dryer available. They had a box full…most of which didn’t work either. Luckily, he found one that did. The grounds are not very well kept—****s growing in the area in front, a big roll of carpet or something near the door. There are many hotels in the area and I would pay a little more and stay some place cleaner and hopefully, bug-free.

Motel is WONDERFUL! Room was spacious, immaculately clean, breakfast was just enough to start the day, great area...we felt safe! Woman at the desk is very welcoming & professional! We will stay again

Very clean. Very nice staff. Met our needs. Would stay there again. Had an overnight trip to the Columbus Zoo...good location to get to the zoo. Also Very quiet and peaceful. I like how the double rooms were divided by the bathroom for some added privacy.

Nice place to stay and would stay again, for sure. Atkin, the night receptionist, is awesome. The rooms are awesome as while there are 2 beds, they are separated by the bathroom and another outside sink. Great for families. Outside noises are a little distracting for a light sleeper but my husband didn’t hear a thing. Truly, a nice hotel to stay while in Dublin

It was clean and beds were comfortable. Workers were friendly. It was quiet at night and had a good nights sleep. The place needs to be updated with newer furniture and fresh paint would go a long way. Breakfast needs more variety. No juice or anything. Only selection to drink was coffee, tea or tap water in a pitcher. What about the kids who stay there. Putting a few extra bucks in improvements and variety for breakfast will bring people back but not this way.