Guest User
July 8, 2024
The room is very big and contains many Super Wings that children love, as well as dolls, climbing frames and other facilities for children to play with. The hygiene is average, just like an ordinary homestay. The plastic slippers placed in the cupboard had a foot odor, so I didn't use them in the end. Fortunately, there were disposable slippers. The location is not easy to find, the staff is not enthusiastic, we didn't find it near the B&B, so we called and the staff said they were outside to pick us up and would be back soon. We waited outside with our children for 10 minutes in the hot summer but didn't see anyone. Later we called again and the staff said they had returned to the hotel but didn't see us. In fact, we were only a few dozen meters away from the hotel, but the B&B was on a small road next to the road. The staff didn't take a few more steps to look for us. We were informed of our location at the beginning of the communication. As a local, she should know where we are. Even if she didn't know, she should have taken the initiative to call us to ask. But if I hadn't waited too long and didn't see anyone before calling her, she really wouldn't have cared about us. I have to say that B&Bs are still far behind regular hotels in terms of service awareness. The B&B also includes breakfast. The staff said that we can have breakfast around 7:30 in the morning. When we came down, it was almost 8 o'clock. There was no one in the restaurant or eating, and there was no one at the front desk. We were in a hurry so we went out to eat by ourselves. It's really hard to comment on the service.
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