Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Dukuhpakis

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

No.8 of Premium Hotels in Surabaya
Superblock, Ciputra World, Jl. Mayjen Sungkono No.87-89, Gn. Sari, Kec. Dukuhpakis, Gunung Sari, 60225 Dukuhpakis, Surabaya, East Java, Indonesia
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Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This 5-star hotel is 2.1 mi (3.4 km) from Surabaya Town Square and 2.1 mi (3.4 km) from Surabaya Zoo.Show More
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hotel overview picture
Highlights
Varied breakfast
Free parking
Airport drop-off available
Lots to do
Amenities
Outdoor swimming pool
Sauna
Taxi booking service
Fitness Room
Wi-Fi in Public AreasFree
Business Center
Public parkingFree
Massage Room
All Amenities
Property Description
Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This 5-star hotel is 2.1 mi (3.4 km) from Surabaya Town Square and 2.1 mi (3.4 km) from Surabaya Zoo.
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4.7/5
Amazing
excellent and good locations with a shopping mall next to the hotel
All 127 Reviews
Surroundings
Airport: Juanda International Airport
(20.6km)
Train: Surabaya Pasar Turi Train Station
(7.0km)
Train: Surabaya Gubeng Train Station
(7.8km)
Landmarks: Fun World - Ciputra World Surabaya
(<100m)
Landmarks: kidzooona Ciputra World Surabaya
(<100m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Queen Room
4

Deluxe Queen Room

1 Queen bed
30m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Suite
4

Suite

1 Double bed and 1 Sofa bed
63-66.5m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Superior Deluxe King Room
3

Superior Deluxe King Room

1 King bed
33m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Executive Deluxe Twin Room
3

Executive Deluxe Twin Room

2 Single bed
30m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Hollywood Twin Room
3

Executive Hollywood Twin Room

2 Single bed
36m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
30m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Grand Deluxe Room
4

Executive Grand Deluxe Room

1 King bed
36m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Grand Deluxe Hollywood Twin Room
5

Grand Deluxe Hollywood Twin Room

2 Single bed
36m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Executive Deluxe Queen Room
4

Executive Deluxe Queen Room

1 Queen bed
30m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Grand Deluxe Room
5

Grand Deluxe Room

1 King bed or 2 Single bed
36m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Room
4

Deluxe Room

1 Queen bed or 2 Single bed
30m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Grand Deluxe King Room
3

Grand Deluxe King Room

1 King bed
36m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Deluxe Room
4

Executive Deluxe Room

1 Queen bed or 2 Single bed
30m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Superior Deluxe Twin Room
4

Superior Deluxe Twin Room

2 Single bed
33m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

4.7/5
Amazing
127 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.8
  • Service4.7
Average for similar properties in Dukuhpakis
Most Mentioned
AI Summary
The hotel features a spacious, clean room with a comfortable single bed and top-floor pool. Guests appreciate the friendly service, rich breakfast, and convenient location near Ciputra Mall.
j‍o‍s‍e‍ ‍l‍u‍i‍s
January 2, 2025
Room is relatively dark Water temperature for shower difficult to adjust
A‍h‍m‍a‍d‍ ‍a‍z‍r‍u‍l
December 2, 2024
Good banget
a‍n‍g‍e‍l‍i‍n‍a‍ ‍p‍u‍t‍r‍i
June 18, 2024
Interesting art piece. The single bed is comfortable and well placed daily. Will definitely return on the next trip to surabaya.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 26, 2024
Clean room, but weird bathroom. Water will flow outside everytime got shower and the drain quite slow. Staff are nice
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 18, 2024
The check in were sooo late. Becaused they still cleaning it was after2 pm. Everything else great.
R‍X‍T‍ ‍D‍i‍g‍i‍t‍a‍l
September 21, 2024
This Hotel not bad, directly connected with shopping mall, but need more improvement at service at Breakfast area
G‍e‍r‍i
August 25, 2024
Frie day staff, convenient to the mall. Well appointed rooms although sound proofingnqith neighbouringneoom can be improved. Couldn't talk normally in the room due complain by an extremely sensitive neighbouring room guest. I could hear him especially his closing and opening of doors but he had to complain about my normal volume discussion in the room.
M‍a‍d‍a‍ ‍T‍h‍a‍l‍e‍e‍b
November 17, 2023
Very recommended, Service 100/10 , Mr kevin was handle us with very kind. Thank you and will come back again.

Services & Amenities

Outdoor swimming pool
Restaurant
Meeting Room
Bar
Spa
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–20:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
IDR 500,000 (approx. AU$ 48.26) per person per night
Extra cot: Free
Children 3–17 years old
IDR 500,000 (approx. AU$ 48.26) per person per night

Breakfast
TypeWestern
StyleBuffet
AgeFee
Children 4 years old and under
Free
Children 5–12 years old
IDR 174,400 (approx. AU$ 16.84) per person
Children 13–17 years old
IDR 348,800 (approx. AU$ 33.67) per person
Adult
Buffet:IDR 348,800 (approx. AU$ 33.67) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2014
  • Renovated: 2015
  • Number of Rooms: 212
Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This 5-star hotel is 2.1 mi (3.4 km) from Surabaya Town Square and 2.1 mi (3.4 km) from Surabaya Zoo.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Frequently Asked Questions

What is the cancellation policy at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Typically, cancellations of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Prices at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provides airport shuttle services. Please contact Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in advance to arrange this service.

What landmarks are close to Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is located in Dukuhpakis, close to landmarks such as Fun World - Ciputra World Surabaya, which is <100m from your search (straight-line distance).

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have a pool?

Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has a swimming pool for guests to enjoy.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provide breakfast?

Yes, guests staying at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International can enjoy breakfast during their stay. Breakfast option(s): Western.

What time are check-in & check-out at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International check-in begins at 14:00-20:00. Check-out time is 12:00.

Are pets allowed at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

No, pets are not permitted at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport26.06KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station7.04KM
Average Price FromAUD175
Hotel Star Rating5