Anonymous User
December 16, 2025
The hotel's location is excellent; right outside, you can catch buses to destinations like Dunhuang Mogao Grottoes, the airport, the train station, and Xuanquanzi Scenic Area.
The hotel interior is also quite new, and the bedding is good.
Downsides: The water wasn't hot enough. They required a 30 RMB deposit for each room key card, which is something I haven't seen in years. For such a large hotel, it felt really petty.
The front desk service wasn't bad, but it felt a bit forced and uncomfortable. I don't know why, but they barely smiled, which made me wonder if the management was mistreating them? It just made for an uncomfortable experience.
They offer a station drop-off service, which I initially thought was a nice perk. However, the communication was unclear, and I wasn't sure if the car was even there. When you're traveling in an unfamiliar place and have a train to catch, punctuality is crucial. No one could give me a clear answer. In the end, I had to repeatedly press the front desk in the morning before they could confirm. It left a very bad impression; the entire management seems to have issues.
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