Four Points by Sheraton Dunhuang

Checked in at 4 o'clock and it seemed that the housekeeping was not finished. After checking in, the room number was written incorrectly, so I entered the wrong room and could not open the door. After giving feedback, I went into the room and wanted to lie down for a rest. As a result, I found hair on the sheets, traces of the previous guest on the toilet, and a lot of flying catkins and dirt on the floor... It was not worth the more than 1,000 yuan room fee. The manager's problem-solving ability was not good, and the communication efficiency was very slow, which delayed the subsequent trip! The attitude of the waiter who sent me the hanger that night was not as good. Finally, the room design was unreasonable. As long as the two doors of the bathroom were opened, people could not walk out at all. The room was really small

The first chain hotel in Dunhuang, newly opened in 2025, the hotel facilities are very new, there is no peculiar smell in the room, the experience is very good, and friends who come to Dunhuang are recommended to choose this hotel. 🌟Location: It is very close to Mogao Grottoes and Mingsha Mountain Scenic Area, and it takes 8 minutes to drive to all attractions in Dunhuang 🌟Room: The room is very clean, the facilities are very new, and it is equipped with a humidifier. The bedding is also good 🌟Service: The service management is in place. On the first day of check-in, there were some problems with the room facilities. The staff communicated and solved them as soon as possible. The response speed was very fast, the problem was solved quickly, and fruits were sent. It is worthy of the service standard of a five-star chain hotel. Due to itinerary problems, I communicated with the hotel to delay check-out, and the service was first-class.

The room is in a very good location, very close to Mogao Grottoes and Mingsha Mountain The hotel opened not long ago, the front desk service is enthusiastic and proactive Complete facilities, hygienic

The first stop in the Northwest: Four Points by Sheraton Dunhuang Location and transportation: The navigation is accurate, and it is a 15-minute drive from the airport. Go to Shazhou Night Market. It is only a 5-minute drive, and the location is really convenient. Environment: New hotels are good, the overall environment is well designed, and the front desk and some outdoor areas are also covered with green plants. It is a standard star hotel. After all, it is owned by Marriott, and the overall design is good. Room facilities: I chose a twin room. The room is not big, but it wins in terms of hardware and software. There is no water stain even on the kettle, which is worth praising. The shower room and toilet are separated into dry and wet areas, and the overall hygiene is really good. It’s just that the design of the toilet is a bit problematic. The large glass faces the bed. When there is a little light, you can still vaguely see the person inside. Is it really embarrassing? This is recommended for improvement. Service: The overall service is very fast. It is worth praising that there is a free self-service laundry room on the 2nd floor, so you don’t have to worry about the clothes getting smelly. Moreover, the food in Dunhuang is generally heavy, and the clothes have more or less smell. Such a laundry room is really super good~ Breakfast: The breakfast is quite satisfactory, but it is open until 10 am, which is really good news for lazy people. Some local specialties are missing, even yogurt is not available, and the others are ordinary. The probability of checking in again: 80% Friends who come to Dunhuang, I sincerely recommend everyone to stay at his house. The address is good, and there is also an underground parking lot for self-driving. The hotel's hardware and software facilities are complete and new, and the service can keep up with the whole process. The price-performance ratio is still quite high.

It was my first time visiting Dunhuang and I chose this hotel. The location of the hotel is very good, the rooms are clean and tidy, the beds are very comfortable, the lobby managers Zhang Le and Ida at the front desk are enthusiastic and can help solve any problems quickly. The breakfast is also very rich. Next time I have a chance to visit Dunhuang, I will choose this hotel again.

Four Points by Sheraton Dunhuang should be the first international chain hotel in Dunhuang. It is located on the edge of the city center and is convenient to go everywhere. The hotel is very new and has no smell. The room is very good, the bathroom is separated into dry and wet areas, and the bedding is very good. The front desk check-in was quick and enthusiastic. The lobby manager Anna gave us a lot of care and help during our reservation and stay, and patiently answered our questions. Thank you! The breakfast is rich, especially the variety of fruits, the watermelon and pear are very sweet!