DoubleTree by Hilton Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng
DoubleTree by Hilton Surabaya
No.1 of Family Hotels in Surabaya
Jl. Tunjungan 12, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia
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We Price Match
Last booked 54 mins ago on our site
Highlights
Varied breakfast
Free parking
Cozy rooms
Lots to do
Airport drop-off availableAmenities
Outdoor swimming poolFree
Sauna
Executive Lounge
Fitness RoomFree
Private parkingFree
Airport pick-up
Car Rental
Bar
All Amenities
Property Description
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.
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9.2/10
GreatAmong the best hotel experiences I’ve ever had.
All 359 Reviews
Surroundings
Airport: Juanda International Airport
(19.2km)
Train: Surabaya Pasar Turi Train Station
(1.6km)
Train: Surabaya Gubeng Train Station
(3.6km)
Landmarks: Gedung Cak Durasim
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
King Guest Room
1 King bed
35m² | Floor: 10
Has window
Wired Internet (additional charge)
Air Conditioning
Private Bathroom
Minibar
Shower
Check Availability
4
Twin Guest Room
2 Single bed
35m² | Floor: 10
Has window
Wired Internet (additional charge)
Air Conditioning
Private Bathroom
Minibar
Shower
Check Availability
6
Presidential Suite
1 King bed
138m² | Floor: 21
Has window
Wired Internet (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Executive Twin Room
2 Single bed
35m² | Floor: 3
Has window
Wired Internet (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Check Availability
5
Corner King Suite
1 King bed
90m² | Floor: 10
Has window
Wired Internet (additional charge)
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Duplex Suite
1 King bed
102m² | Floor: 2
Has window
Wired Internet (additional charge)
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Deluxe King Room
1 King bed
53m² | Floor: 8
Has window
Wired Internet (additional charge)
Air Conditioning
Private Bathroom
Minibar
Shower
Check Availability
4
Executive King Room
1 King bed
35m² | Floor: 3
Has window
Wired Internet (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Check Availability
4
Accessible King Room
1 King bed
35m² | Floor: 1
Has window
Wired Internet (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Check Availability
5
Premium Suite
1 King bed
65m² | Floor: 21
Has window
Wired Internet (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Suite
1 King bed
59m² | Floor: 13
Has window
Wired Internet (additional charge)
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
359 reviews
Verified Reviews- Cleanliness9.2
- Amenities9
- Location9.3
- Service9.2
Average for similar properties in Genteng
AI Summary
Centrally located with proximity to dining, shopping, and amenities. Guests praise the extensive breakfast buffet and friendly, helpful staff. Comfortable, spacious rooms with high-quality furnishings.
Dantan
March 17, 2025
Our stay at DoubleTree by Hilton Surabaya was nothing short of amazing. From the moment we arrived, we were warmly welcomed, and what stood out the most was their truly personalised service. Different staff members knew our names when we visited various facilities, making us feel genuinely valued and at home.
A special shoutout to Adi and Sophia, who went above and beyond to ensure our stay was comfortable and memorable. Their attentiveness, warmth, and professionalism made a real difference, and we truly appreciate their efforts.
The breakfast was exceptional, offering a wide variety of delicious options that were beautifully presented. Every detail was thoughtfully prepared, making it an absolute highlight of our stay.
We also loved the kids' club, which had well-planned activities to keep children entertained. It was clear that a lot of thought had gone into making it a fun and engaging space for families.
The service throughout the hotel was top-notch, reflecting the high standards of DoubleTree by Hilton. Every interaction was met with warmth and a genuine willingness to assist.
If we return to Surabaya, DoubleTree by Hilton will certainly be at the top of our list. Highly recommended!
Guest User
April 4, 2025
every thing all very great. if the swing pool would be bigger will be batter. 😄
sso girl
February 9, 2025
Hotel service is very bad. This is third time I have stayed at this hotel, but was given a low type room. First time I stayed I was given executive, then the second and third were given deluxe. The price paid is same but the quality is reduced
Anonymous User
December 20, 2024
Hotel is strategically located. Breakfast was nice, spread was good. Cookies were delicious. Clean & perfect for a short simple stay in the city.
NAJEB
February 8, 2025
Among the best hotel experiences I’ve ever had.
KaiShen4131
January 11, 2025
Convenient area, good to stay, helpful and friendly staff.
Cassandra Goh YP
April 21, 2025
Love their services, all staff are very friendly and special call out to Anis and Merina...Though the amount of food at the executive lounge on weekends can increase. Overall a very pleasant stay
BB Teoh
April 18, 2025
The hotel services and room are great! Definitely will book again if I’m travel to Surabaya again.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Sauna
Executive Lounge
Fitness Room
Free
Private parking
Free
Airport pick-up
Additional charge
Car Rental
Bar
Nightclub
Restaurant
Café
Taxi booking service
Airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
Children's Playground
Free
Kids' Club
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Bicycle Rentals
Free
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Makan Kitchen Restaurant
Style: A la carte, Buffet
Cuisine: Asian, Chinese, Indonesian, International, Sushi
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Modern
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 06:30-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Taxi booking service
Airport pick-up
Additional charge
Car Rental
Shuttle Bus Service
Free
Bicycle Rentals
Free
Station Pick-Up Service
Additional charge
Airport drop-off
Additional charge
Station Drop-Off Service
Additional charge
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
Indonesian
Food & Drink
Café
Bar
Room Service
Lobby Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Health & Wellness
Fitness Room
Free
Sauna
Public Bath
Free
Activities
Nightclub
Public Areas
ATM
Elevator
No Smoking in Public Areas
Smoking Area
Gift Shop
Non-Smoking Floor
Executive Floor
Executive Lounge
Humidifier
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Detergent
Facilities for Children
Children's Playground
Free
Kids' Club
Children's Meals Available
Children's Toys
Children's Desktop Game/ Jigsaw Puzzle
Children's Pool
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Audio Visual Equipment
Accessibility
Accessible Rooms Available
Braille Signage
Wheelchairs Available On-Site
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. AU$ 46.40) is charged.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2021
- Number of Rooms: 310
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.