Four Points by Sheraton Surabaya, Tunjungan Plaza
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tegalsari

Four Points by Sheraton Surabaya, Tunjungan Plaza

No.2 of Four-Star Hotels in Surabaya
Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kedungdoro, 60261 Tegalsari, Surabaya, East Java, Indonesia
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hotel overview picture
Last booked 2 hrs ago
Highlights
Varied breakfast
Free parking
Ideal location
Excellent service
Lots to do
Amenities
Outdoor swimming pool
Massage Room
Fitness Room
Public parkingFree
Car Charging Facilities
Priority airport pick-up
24-Hour Front Desk
Bar
All Amenities
Property Description
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
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9.5/10
Amazing
Always love this hotel. Near with biggest mall ins Surabaya
All 204 Reviews
Surroundings
Airport: Juanda International Airport
(19.8km)
Train: Surabaya Gubeng Train Station
(1.8km)
Train: Surabaya Pasar Turi Train Station
(2.4km)
Landmarks: XXI - Tunjungan Plaza 5
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room 2 Single Bed
6

Deluxe Room 2 Single Bed

2 Double bed
28m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Room 1 King Bed
8

Deluxe Room 1 King Bed

1 King bed
28m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Premium Suite
7

Premium Suite

1 King bed
53m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Premium Room
8

Premium Room

1 King bed
40m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Deluxe Family Room, Family Room, 1 Twins, Alternate: Bunk Beds
4

Deluxe Family Room, Family Room, 1 Twins, Alternate: Bunk Beds

1 King bed and 1 Queen bed and 1 Bunk bed
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Toothbrush
Shampoo
Room Details
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Guest Reviews

9.5/10
Amazing
204 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9.4
  • Location9.7
  • Service9.6
Average for similar properties in Tegalsari
Most Mentioned
AI Summary
The hotel impresses guests with its delicious breakfast options and modern, clean rooms. Its convenient location near Tunjungan Plaza and friendly, helpful staff add to its appeal.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2025
This was my first trip to Surabaya and I had decided book Four Points Sheraton Tunjungan given its central location and competitive room rate. I was pleasantly surprised when the hotel recognized my Marriott Bonvoy member status and accorded me the corresponding benefits despite me not making this reservation via the Marriott Bonvoy app. Kudos the hotel staff for that!
y‍e‍n‍i‍ ‍a‍n‍t‍o‍v‍a‍n‍i
April 4, 2025
I often stay here but now the cleanliness is not maintained, the sheets and towels are dull, the toilet floor is slippery
J‍a‍m‍e‍s‍ ‍S‍u‍l‍l‍i‍v‍a‍n‍t
May 26, 2025
Always love this hotel. Near with biggest mall ins Surabaya
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 6, 2025
Had a good times. The staff from the doorman, receptionist, F&B are all the BEST TEAM! Oreo, Tia ,Rozzaq to name a few and many more names which I cant recall ( an old lady - forgot to jotted down their name🤭) . They are friendly, helpful, courteous and their smiles are very contagious 😁. Keep up the good work, guys!
e‍l‍l‍i‍s‍ ‍s‍u‍r‍i‍a‍n‍y
December 30, 2024
Great stay, good range of breakfast spread & friendly staff.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 21, 2025
The hotel is located at a covenient location and easily accessible to Tunjungan Plaza.
S‍h‍a‍r‍i‍f‍a‍h‍ ‍w‍a‍r‍d‍a‍h
February 17, 2025
Clean hotel with big rooms. Service is really good and the breakfast fantastic. Planning to come back!
A‍l‍v‍i‍n‍ ‍C‍h‍o‍w‍ ‍W‍e‍i‍ ‍H‍o‍n‍g
May 26, 2025
Perfect hotel with perfect location. Food is delicious as well.

Services & Amenities

Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
IDR 125,000 (approx. AU$ 11.82) per person
Adult
Buffet:IDR 250,000 (approx. AU$ 23.64) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2016
  • Number of Rooms: 293
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.

Frequently Asked Questions

What is the cancellation policy at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Typically, cancellations of Four Points by Sheraton Surabaya, Tunjungan Plaza can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Prices at Four Points by Sheraton Surabaya, Tunjungan Plaza vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza provides airport shuttle services. Please contact Four Points by Sheraton Surabaya, Tunjungan Plaza in advance to arrange this service.

What landmarks are close to Four Points by Sheraton Surabaya, Tunjungan Plaza?

Four Points by Sheraton Surabaya, Tunjungan Plaza is located in Tegalsari, close to landmarks such as XXI - Tunjungan Plaza 5, which is <100m from your search (straight-line distance).

Does Four Points by Sheraton Surabaya, Tunjungan Plaza have a pool?

Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza has a swimming pool for guests to enjoy.

What time are check-in & check-out at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Four Points by Sheraton Surabaya, Tunjungan Plaza check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Four Points by Sheraton Surabaya, Tunjungan Plaza?

No, pets are not permitted at Four Points by Sheraton Surabaya, Tunjungan Plaza.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport25.45KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station1.75KM
Average Price FromAUD194
Hotel Star Rating4