Quest East Perth Photos

Response from Property: Dear Travel DevilThank you so much for your kind feedback!We are delighted to hear that you found the room clean, cozy, and well-equipped with a full kitchenette. It’s wonderful to know you had a nice and comfortable stay!We truly appreciate your support and your comments mean a lot to us. While we understand that our location it not right in the centre, we are still in CBD area with free public transportation available at our door step, and we hope the peaceful atmosphere and our amenities made your stay enjoyable.We’d love to welcome you back for another great stay in the future! If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.Looking forward to hosting you again soon!Best Regards,Quest East Perth Management

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback with us. We truly appreciate your comments and are glad to hear that you found our serviced apartment hotel to be reasonably located, with easy access to local attractions like the Swan Bell Tower and London Street. It’s also great to know that you made good use of the in-room facilities such as the microwave, refrigerator, and cooking appliances, and we’re pleased to hear the hygiene met your expectations.However, we are very sorry to learn about the inconvenience you experienced with our housekeeping service and the interaction at the front desk. Please accept our sincerest apologies for this lapse in service. This is certainly not the level of hospitality we aim to deliver. Your feedback has been shared with the team, and we will be addressing this internally to ensure such incidents are not repeated in the future.We truly value your input and are glad that overall, your stay had some positive aspects. We would love to have the opportunity to welcome you back and provide you with a much-improved experience.Warm regards,Quest East Perth Management