Quality Inn & Suites

Overall, the hotel itself was okay. Service started out good as the front desk allowed a friend to leave a package in our room before we checked in. It went downhill from here. We arrived around 11:15 am. There were plenty of rooms available and obviously ours was ready since they allowed a package in our room prior to our arrival. The clerk told me that it would be a $30 charge to check in before 3:00 pm and that the payment would have to be in cash. I asked him if he could just add it to the bill and he said NO, it has to be in cash. We needed to check in so I gave him the cash and asked for a receipt. He said that it would be on my bill. Next he called my room before I had the car unpacked and told me that it would be $20 for my pet. I had already told him that I had a pet when I checked in. I asked him to add it to my bill and he asked for cash. Told him I didn't have it and to please put on my bill. When checking out, the $20 charge for my pet was on the statement, but he took my printed receipt and handwrote $30 for early check in on the receipt and gave it back to me instead of it printing on my statement. He did sign the receipt. I have never heard of a hotel charging for early check in if the room is ready and the insistence on cash was very suspicious. Feel like I was ripped off for $30.

Heat worked well and bed was very comfortable and the room was pretty clean but the hallway and floors were filthy and no working smoke detector in the room

This Quality Inn was pretty typical for the brand. It's was good value for the money, with a clean, well-maintained room and friendly, responsive staff.

I didn't see a by security cameras by the side doors. Property was much cleaner than it was the first time i came. I saw roaches in the hotel room.

The hotel needs ALOT of cleaning. The hallway carpet was disgusting. The towels wasn't clean that was in the room. We was assigned one room, went to the room and the door was jammed, room 2 the TV was broken, room 3 the sheets and towels was dirty. Morning breakfast didn't have enough waffle mix. Looked for front desk and he was walking from the store and in the bag he had beer. Was informed about the mix when he came in. He proceed to walk in the kitchen area to get the mix without washing his hands and filled the machine. I wouldn't recommend this hotel to my enemy. The remotes didn't have no backs on them. One of the rooms had a 19 inch tv and another had a 32.

Clean and close to where I was needed to be . 2 brothers on a hunting trip

Had to get our keys recoded at least twice a day (phone was never by key, but kept Getting told that’s why) Bed wasn’t the most comfortable Hard to communicate with front desk guy because he couldn’t speak English very well at all. Guys in parking lot at night we’re a bit sketchy also.

The entire process of checking in and departure was excellent. Rooms went clean and bed was comfortable. Good experience.

Staff was nice and check in was easy. The room seemed clean and cared for and allowed me to rest with a fridge for my cold food. The lobby had an odd smell and the outside grass had litter in it that looked uncared for.