Hotels near National Galleries of Scotland: National, Edinburgh

I rarely leave negative reviews, but I feel that other travellers should know what to expect. I stayed in a single room on the top floor and was very disappointed, especially considering the price. The room was much smaller than I had expected and felt rather cramped. I paid £136 through Trip.com, even with a discount, and I simply did not feel that the room offered value for money. The room looked tired and dated. The carpet did not look very fresh, the furniture was old-fashioned but not in a charming or historic way, and there were marks on the walls that could easily have been touched up. The bedside lamp also appeared to be damaged, as the lampshade was noticeably crooked and could not be adjusted. I would also like to mention that the room and bathroom were clean, and the bed linen was fresh and clean. I knew when I booked that the room did not include a safe or a fridge, as this was mentioned in the description. However, for a four-star hotel at this price, I still feel that a safe and at least a small fridge should be provided. The television was also very small, and overall the room felt very basic for the price and hotel rating. The bathroom itself was a reasonable size, but it was not very practical. There was no shelf above the sink for toiletries, which was inconvenient. In the shower, the large shampoo and conditioner bottles were placed on the floor of the shower, meaning I had to keep bending down to reach them. I would also like to mention that access to the upper floors involves a very steep spiral staircase. I was aware that there was no lift, but I did not expect the staircase to be so steep and difficult to climb. As I was not comfortable in the room, I asked whether it might be possible to move to a different room. Unfortunately, there were no other rooms available. I had originally planned to stay in Edinburgh for another night, but I decided to move to a different hotel instead. The location of the hotel is good and convenient for Waverley Station, and the staff were polite and friendly. However, my overall experience did not meet my expectations for a four-star hotel, especially at this price. Unfortunately, I would not choose to stay at this hotel again.

Very nice stay near the bus stop, with many supermarket options and halal restaurants nearby. I came for a visa appointment, and the location was very convenient, close to photo and printin services and other essentials as well.

This hotel is ideally located right next to Haymarket Station, making travel super convenient. We were able to walk to all the city's attractions in just over ten minutes. Our room was compact but well-designed, spotless, and dry. The bedding was wonderfully soft and comfortable, the shower had consistent water pressure, and the smart lighting was a thoughtful touch. The front desk staff were incredibly warm and attentive, and check-in was a breeze.

Overall, I was quite satisfied, though the price wasn't cheap at £2500 per night (including a sofa bed, but no breakfast). 1. The room wasn't huge, but it was small yet perfectly formed, even boasting a bathtub. The sofa bed was surprisingly large, around 1.45m wide, almost like a double bed, which exceeded my expectations. 2. The breakfast was quite substantial. Having stayed in many hotels across the UK, this one offered the best breakfast. However, British breakfasts generally pale in comparison to those in China, with most hotels offering the same ten or so standard items. So, for a UK hotel, this one was pretty good. That said, it was also pricey at £21 per person, though children ate free. 3. The hotel's location was decent; it was about a 20-minute walk to the castle. Edinburgh is much like Chongqing in China, full of hills and stairs. What looked like a 20-minute walk from the train station ended up taking us at least half an hour with luggage, and we even had to drag our bags up stairs. If you're not carrying heavy loads, it's fine, but with luggage, you might want to consider taking a taxi. 4. This hotel surprisingly has a pool, and it was quite clean, though it was small and felt rather stuffy. The hotel doesn't have air conditioning, but it does have a fresh air system. I visited in July, and it wasn't hot; in fact, I still needed a light blanket in the room.

Overall, my stay was very pleasant. The university campus atmosphere was lovely, and the environment was quiet and relaxed. The apartment building has excellent security; you need to swipe your room card to enter, which made me feel very safe. 📍 **Transportation:** From Edinburgh Waverley Station, I took a bus to the Commonwealth Pool stop. From there, it was a 7-minute walk to the front desk with my luggage to check in. Within a 10-minute walk of the apartment, there's a commercial street with plenty of restaurants, making dining very convenient. 🏠 **Room Type:** I booked a twin room with an private bathroom. The room was clean and bright, though the space felt a bit cramped after placing my 28-inch suitcase. 🚿 **Bathroom:** The apartment doesn't provide shower gel or shampoo, so you need to bring your own. The showerhead was fixed and not adjustable, and the water pressure was a bit low. The bathroom has a heated towel rail, but the towels provided were quite dirty, so I'd recommend bringing your own. 🍳 **Communal Kitchen:** Other guests mentioned a communal kitchen, but we tried swiping our card and couldn't open the door, so we weren't able to use it. 🧺 **Facilities:** There's a self-service laundry room on the LG floor. Washing starts from £2 for about 30 minutes, and drying costs £1 for an hour, which is very affordable. The apartment doesn't provide laundry detergent, so you need to bring your own. 🍽️ **Breakfast:** You need your room card to enter the restaurant. The dining area is spacious, and the breakfast selection covers all the basics and was sufficient. You can enjoy breakfast before checking out. 🧳 **Service:** Free luggage storage is available, which is a great bonus! 👍

Stayed for 2 nights. Very quiet hotel in a great location right outside tramstop from airport. Didnt eat in restaurant or have breakfast there, staff were lovely, bed very comfortable, Only issue i had was that i would like to have been able to open a window for fresh air. Would definately stay here again, cant wait.

The hotel room and bathroom were indeed too small; there wasn't even enough space to open a suitcase, so it had to be stored under the bed. The view outside the room was decent. The main advantage is the hotel's excellent location, right opposite Haymarket. You can walk almost anywhere, which is incredibly convenient, and there are bus stops right outside. The hotel breakfast was just so-so, with limited variety and options. It was a typical English breakfast, not bad. The reception service was mediocre, especially the male front desk staff who gave me the wrong room number twice, even though I showed him the room number written down. He seemed unbothered and unwilling to help.

Excellent Location, but Serious Security Lapses I recently stayed at this hotel and found it to be a bit of a mixed bag. While there are some undeniable perks to the property, a few significant service and security issues made for a rather unsettling experience. The Highlights Prime Location: This is easily the hotel's strongest suit. It’s situated right next to Haymarket station, and there is a bus stop literally just outside the front door. Getting into the city centre takes no more than 10 minutes, making it a perfect base for exploring. Commendable Service: The reception team provided a decent welcome. I’d like to give a special mention to Shreyas, who was incredibly helpful and professional throughout our interactions. Quality Dining: We ate at the on-site restaurant and were pleasantly surprised. The food was of a high standard, and the waitstaff were attentive and friendly. Room Maintenance & Tech Issues Unfortunately, the shine started to wear off once we settled into the room: Housekeeping Oversights: Despite this being a multi-day stay, the complimentary water bottles were never replaced after the first day. Faulty Tech: The in-room tablet was practically useless. It kept restarting due to a battery fault; ironically, it even cut out while I was trying to use it to contact reception. Privacy Concerns: When we requested extra toilet roll, the staff member who delivered it attempted to walk straight into the room using their key, rather than knocking and waiting for us to answer. It was a complete breach of basic hospitality etiquette. A Major Security Concern The most distressing part of the trip occurred on our second day. Upon returning to our room in the evening, we were shocked to find the main door open. It appears the cleaning staff had failed to secure the door after finishing their rounds. Finding your hotel room left open to the public is, quite frankly, scary. It’s a massive security fail that overshadowed the rest of the stay. While the location is brilliant, the hotel desperately needs to tighten up its staff training and safety protocols. Would I stay again? Only if I were certain that the security and maintenance issues had been addressed.

When I was about to check in, I got in a big queue, but the room and the hostel were very neat and clean. In my life, this is the best hostel I've ever stayed in. I can't believe this hostel can be operated and kept so clean. You can also enjoy all FIFA matches here. There are so many televisions here. They also have lockers to keep your bag pack if your flight is later than the check-out time. Hostel management takes my love and that of and my small country, Bangladesh 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇧🇩

The room was clean; however, it was poorly lit, and the dark wall colors did not help at all. Although we chose a room without windows, we did not expect such poor ventilation or effectively none at all. Our room was located on the ground floor, and there was no reception, while the hotel Wi-Fi also did not work downstairs. Soundproofing was very poor, which contributed to a situation that left us quite dissatisfied. While my friend was in the common area trying to get a connection, she was disturbed by guests who were clearly intoxicated and were rude and abusive towards her. When I went to get her, I was also sworn at, and we quickly returned to our room to avoid the situation. She also noticed that several people passing through seemed to be familiar with these guests and did not acknowledgethe ongoing situation. Later in the evening, around 21:00, one guest began crying loudly and there was a heated argument between them and another guest. Due to the poor soundproofing, we could hear everything clearly. We tried contacting reception about the situation, but they did not answer our calls. We felt unsafe leaving the room. Eventually, someone came down and only asked the guests if they were okay, and the situation was left unresolved. The noise continued for quite some time, and our sleep was significantly disturbed. Overall, we felt unsafe staying here.