Guest User
January 31, 2023
The comparison between the provided online photos to what I saw in person was absolutely opposite! The hotel is OBVIOUSLY mid renovation, done quickly and not well. There’s paint on the furniture, the pictures aren’t even leveled on the walls, there are wires hanging out from behind wall appliances. The rooms are so small there isn’t even room to lay your suitcase on the floor and walk past it. The bathroom is so small it’s uncomfortable. There is renovations happening (which we should have been notified in advanced). The hotel is a disaster full of paint, workers, and saw dust everywhere. On top of all this, when I complained the Owner, Eitan, called me a Karen and rather than offering a solution told me I can leave, but He’ll be keeping my money. His attitude was crazy and very inhospitable. Same with the other girl at the front desk. When we contacted ********** regarding this issue they were apologetic and convinced the hotel to provide us with a 1 night refund and ********** provided us with the second night refund because of this disgusting behavior. I was in absolute shock. I cannot make a better recommendation, but to RUN AWAY FAST!