Hotel Riu Palace Tres Islas

Great value for money. Branded drinks, bar staff with impeccable manners & very attentive. Huge thank you to CARLOS who was 41 last week. Special mention to TINA also. Clean rooms, good restaurant & 2 fantastic beaches.

We booked this hotel through Tui. It was given five Ts although there was officially a four star. A place is tired and neglected. The food was unimaginative repetitive and pretty tasteless. Please note the following points : - [ ] No spoon to stir tea in room - [ ] Tea, sugar and milk not replenished - [ ] No one to explain restaurant protocol - [ ] Smoking area not segregated/ stench of smoking everywhere - [ ] No lock on balcony door - [ ] Balcony sliding door very stiff. Needs oiling. - [ ] 2 out of 4 lifts not working at one point and one permanently out of service - [ ] Lifts that were working were old, very slow and, at times, malfunctioned alright just better that we cool down a bit out - [ ] gates to beach left unlocked/ anyone could get in. - [ ] No rules about reserving sun beds - [ ] Staffing levels vary - Half an hour to be served a drink one evening - service in restaurant slow - [ ] Toasting machines broken. - [ ] General decor neglected - flaking paint, peeling wallpaper Air conditioning not adjustable - [ ] Overall, this hotel is tired and how it can be given five Ts by Tui, I really don’t know. I won’t trust Tui’s grading again.

Nice welcome with a drink the bags were brought up to our room for us .Food all good could use a little better presentation.Beach amazing, pool very clean but too cold and need more beds.bus stop 2mins walk away and a taxi to Coralajo cost 10 euros the town has grown a lot and some great shops and bars.No day time entertainment just peaceful. Supermarket 5 mins walk sells everything.The staff here are the crowning glory and r definitely something to be proud of do anything for you great holiday x

My Husband was taken ill while on holiday, he had to have emergency treatment at the hospital, and a overnight stay. I would like to thank the hotel staff and Tu rep for their kindness in looking after us. Special thanks to the hotel Manager, for arranging room service for us both. Without the help we received i don't think we would of coped. Thank you to you all.

If someone would ask me if I would come back to this place - simple answer would be -yes. And let me tell you why. (Perhaps It will be my personal experience, however). We (family of 5) stayed in this hotel for one week on 15.08.2025 1. Location - if you dont mind staying all time in this oasis - then fine, as not much additional entertainment near by. Endless sand beach both ways from hotel. And it is beautiful. The hotel itself almost on the seashore. I would like to shake designer's hand that designed the hotel and especially orientation of the building as winds are N; E;NE mostly. So it is like the back of the hotel is sheltering and protecting from wind. You do not feel one even if it is strong. Rooms facing eastwards by angle so the Sun does not warm them as if it would be facing West. 2. Staff - not much to say - all very kind and helpful. 3. Tourist fellows / neighbours / next door rooms. For me personally - very important who I am going to live. And let me tell you - if you want and like being with decent, quiet, polite people - this is the place. You hardly meet the ones with (socials alike, swearing, shouting, arrogant, hard smokers within). (not many, but some do smoke by the pool, but it is not excessive as you would probably face on lower or budget hotels - brrrr). 4. Security - safe and safe. Hotel has locking gates (access to the beach which guests can open with fob attached to the room key). 5. Meal - typical Riu (means good). We had half board - which is OK, however if you have littles, my advise would be to have all incl or full board if available. 6. Rooms - we were given two double rooms next to each other as we were five. Some bits do need cosmetic updates, it wont ruin you holidays at all. Remember - this is 4* hotel. If that was 5* - then review would be different. Sea view with balconies. 7. Swimming pool - needs slight repairs as a few tiny tiles are missing, but overall - no complain. Water is warm. 8. Loungers - I have seen (youtube) in some budget hotels guests running and grabbing/booking loungers as it looks like they would die if they dont do that - awful. Here, people do book loungers by placing towels, but you can always find ones say if you go from between 8 and 10am. No hassle. 9. Construction/demolition works - none as per our visit time (15.Aug.2025) Mentioned by other reviews by others. 10. Dangers - SUN, Meal, Ocean. a) SUN - please, please please - use sun cream or similar, or whatever you think best suits you as seen a few people red burns (just a few guests). The trick is - when you come to tropical country, to hotel and see many people have nice brown tan. You want one too ant start sunbathing thinking you will have one in a day - wrong. Be patient - you will have nice tan in about four days if you behave smart with Sun. b) Meal - people have big hunger eyes - you have endless various meal - you just keep eating and then more and more and want to try smth else and again. Then desert maybe more, th

Very nice hotel he staff are amazing and very welcoming and friendly. Was the perfect hotel. Room with sea view.. private balcony where you can leave the balcony door open and let the sea breeze and fall asleep to the sound of the sea.