Hollywood Mirage - Excel Hotels & Resorts
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1 night
1 room, 2 adults, 0 children
All properties in Los Cristianos
Hollywood Mirage - Excel Hotels & Resorts
Urb. Oasis del Sur, C. Sierra Nevada, S/N, Los Cristianos, Canary Islands 38650, Spain
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Amenities
Golf Course
Outdoor swimming pool
Sauna
Massage Room
Fitness Room
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
All amenities
Property Description
When you stay at Hollywood Mirage - Excel Hotels & Resorts in Arona, you'll be near the beach, a 3-minute drive from Los Cristianos Beach and 6 minutes from Siam Park. This family-friendly aparthotel is 4.3 mi (6.9 km) from Fañabé Beach and 2.2 mi (3.6 km) from Playa de las Américas.
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8.3/10
Lovely place with a lovely staff
All 104 reviews
Surroundings
Airport: Tenerife South Airport
(15.1km)
Landmarks: Just an Awesome Bush
(160m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Apartment Studio (2)
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
Apartment 2 Bedrooms (3)
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
Apartment 2 Bedrooms (2)
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
11
Apartment 1 Bedroom (3)
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
3
Apartment Studio
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
2 Bedroom Apartment
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
2 Bedroom Apartment
Bedroom 1:1 Queen bed ● Living Room:2 Single bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
Apartment 2 Bedrooms (5)
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
2 Bedroom Apartment With Vista Mar
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
11
Apartment 1 Bedroom (2)
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
11
Apartments 1 Bedroom Vista Mar (3)
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
Apartments 2 Bedrooms Vista Mar (2)
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
Apartments 2 Bedroom Vista Mar (3)
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
3
Apartments Studio Vista Mar (2)
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
Apartment 2 Bedrooms Vista Mar (5)
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
Apartment 2 Bedrooms Vista Mar (4)
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
11
Apartments 1 Bedroom Vista Mar (2)
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
11
1 Bedroom Apartment With Vista Mar
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
3
Apartment Studio With Vista Mar
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
9
2 Bedroom Apartment With Vista Mar
Bedroom 1:1 Queen bed ● Living Room:2 Single bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
12
1 Bedroom Apartment
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
9
Apartment 2 Bedrooms (4)
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
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Guest Reviews
8.3/10
Very Good
104 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.3
- Location8.3
- Service8.3
Average for similar properties in Los Cristianos
G Finlay 7
March 22, 2023
Hotel was generally nice enough, although room wasn't in great condition. The spa/health care suite was closed for two days out of our stay due a staff member being off on holiday, but we wanted to use the facilities, so this was disappointing. breakfast was ok although hot drinks were not nice.
Georgi
April 28, 2023
Lovely place with a lovely staff
Guest User
January 19, 2024
Cockroaches!!! We stayed in room 3518, a 2-bedroom ocean view room. The room is old, the furniture is old. On the first evening, a huge cockroach was made from the kitchen cabinet. We killed him. The children were stressed and did not sleep at night. The next evening we saw a new huge cockroach in the kitchen. The cockroach ran away. On the third evening, a cockroach ran out while we were watching TV and having dinner in the evening. It was stressful. We didn't sleep again. They complained about the reception, cursed, wrote to Trip.com support. The hotel refused to evict us and return our money. In the end, I managed to get away from them. Out of 9 paid nights, the Hotel charged us for 4 nights of accommodation (without sleep and under stress) and a fine for the day. The money was returned for 4 nights out of 9.
I do not recommend this hotel.
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Anonymous User
December 3, 2022
Great breakfast! It does not lack detail. The study is very complete, very happy with the choice of this hotel. The reception staff a 10!
We will repeat without hesitation
Original TextTranslation provided by Google
Carl
June 18, 2025
This is not a 4 star property. The rooms are very dated. They only change your towels every 3 days. Reception is unhelpful. Beds are poor. Pool is good tho
Julie Ann
June 13, 2025
Staff very helpful and accommodating, Hotel offers a free bus service up/downhill to the beach front.
Louise
June 21, 2025
Places close by to eat, drink and shop. However taxi's needed to get back from Los Cristianos centre as the hill and even the stairs up to the complex are massive. There is a shop on site as well as a spa, nail salon and hairdressers. Pool areas are nice, we used the lower pool as it was quieter and the last 2 days we got cabanas at Pool 3, which is good value for money in my opinion.
Verified traveler
May 21, 2025
Good but improvements needed!
Lovely hotel with very pleasant staff. The evening entertainment needs improving, though! Not all guests are families with very young children. The adult guests are the ones paying the bill and there needs to be some quality acts for the adult guests too not just in-house staff entertaining toddlers every evening.
Neil
May 8, 2025
Stayed here for a week, and honestly? Not bad at all. The place is clean, the staff are friendly as hell, and the apartments are bigger than my student flat—kitchen, living area, balcony, the whole deal. Great if you’re not into cramming into a hotel room like sardines.
Pool’s decent, gym’s basic but usable, and there’s a mini-market on-site for when you’re too hungover to trek down the hill. Speaking of which… that hill? It’s a calf-buster. Be prepared to hike or rely on the free shuttle unless you enjoy cardio with your cocktails.
Only gripes: breakfast is hit-or-miss, and the decor is starting to look like it time-traveled from 2005. But for the price and the space? Solid value.
Pro tip: Ask for a room with a sea view—worth it.
Services & Amenities
Most popular amenities
Golf Course
Off-site
Outdoor swimming pool
Sauna
Additional charge
Massage Room
Fitness Room
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Billiards Room
Squash Court
Restaurant
Car Rental
Meeting Room
Additional charge
Multi-Function Room
Kids' Club
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Restaurant
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Heated pool
Parking
Parking
Car charging facilities
Transportation
Car Rental
Front desk services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Tour/Ticket Service
Languages spoken
Italian
French
Spanish
German
Food & drink
Bar
Alcohol-Free Rooms (On Request)
Snack Bar
Kiosk/ Convenience Store
Health & wellness
Massage Room
Sauna
Additional charge
Billiards Room
Turkish Bath/ Hammam
Squash Court
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Activities
Game Room
Beach Umbrella
Public areas
Garden
Elevator
Vending Machine
Cleaning services
Clothes Dryer
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for children
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Kids' Club
Business services
Multi-Function Room
Meeting Room
Additional charge
Safety & security
First-Aid Kit
Smoke Detector
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | € 6.50 per person |
Adult | Buffet:€ 13.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of € 100.00 is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Certification Details
License number: A38083101
Property Description
- Number of Rooms: 335
Phone:+34-922-751915
When you stay at Hollywood Mirage - Excel Hotels & Resorts in Arona, you'll be near the beach, a 3-minute drive from Los Cristianos Beach and 6 minutes from Siam Park. This family-friendly aparthotel is 4.3 mi (6.9 km) from Fañabé Beach and 2.2 mi (3.6 km) from Playa de las Américas.
Pamper yourself with a visit to the spa, which offers massages. This aparthotel also features complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 335 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. This aparthotel also features complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 335 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.
Frequently Asked Questions
What is the cancellation policy at Hollywood Mirage - Excel Hotels & Resorts?
Typically, cancellations of Hollywood Mirage - Excel Hotels & Resorts can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Hollywood Mirage - Excel Hotels & Resorts?
How much does it cost to stay at Hollywood Mirage - Excel Hotels & Resorts?
Prices at Hollywood Mirage - Excel Hotels & Resorts vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Hollywood Mirage - Excel Hotels & Resorts?
What landmarks are close to Hollywood Mirage - Excel Hotels & Resorts?
Hollywood Mirage - Excel Hotels & Resorts is located in Los Cristianos, close to landmarks such as Just an Awesome Bush, which is 160m from your search (straight-line distance).What landmarks are close to Hollywood Mirage - Excel Hotels & Resorts?
Does Hollywood Mirage - Excel Hotels & Resorts have a pool?
Yes, Hollywood Mirage - Excel Hotels & Resorts has a swimming pool for guests to enjoy.Does Hollywood Mirage - Excel Hotels & Resorts have a pool?
What time are check-in & check-out at Hollywood Mirage - Excel Hotels & Resorts?
Hollywood Mirage - Excel Hotels & Resorts check-in begins at 16:00. Check-out time is 12:00.What time are check-in & check-out at Hollywood Mirage - Excel Hotels & Resorts?
Are pets allowed at Hollywood Mirage - Excel Hotels & Resorts?
No, pets are not permitted at Hollywood Mirage - Excel Hotels & Resorts.Are pets allowed at Hollywood Mirage - Excel Hotels & Resorts?
About This Property
| Nearest Airport | Tenerife South Airport |
|---|---|
| Distance to Airport | 15.14KM |
| Hotel Star Rating | 4 |