Hotel Villa Honegg

Loved this hotel. This hotel is objectively one of the most beautiful locations in the world. The views are spectacular as is the drive up the mountain. The infinity pool and spa lounge area is as described by many other guests. Simply amazing. Pictures don't even do it justice. On that basis this is a very exclusive and expensive hotel. Some comments on why I didn't give five out of five. There seems to be some people working at the hotel are not functioning at the 5 star level they should be for the cost and quality of the hotel. It is almost strange in terms of inconsistencies . As an example, we had excellent service at both of the included breakfasts. The women working there were so kind and helpful. Really great. The five course tasting dinner however was different. This isn't so much an issue as just an observation on five star service expectations. The food was kind of shoved into the table with no explanation. At one point the seeming senior bar manager dropped off a tasting menu course simply saying "voila". We had no idea what it was. Everyone of the staff spoke English so this kind of thing was unusual. Similarly the wines were just described as red or white. 5 star tasting menu dinners for this cost are not treated this way elsewhere so I just think perhaps it's a matter of training. The cost for the dinners is high so I would suggest looking at that. Overall though the dinner was great and we really enjoyed it. The kids also really enjoyed their meals. The only actual issue I had (and why this is not a five star rating) was that staff were arguing with their manager (or senior server) at the lounge bar. That kind of thing should be taken away from the guests. In any event, but for a few service points I think this is a really amazing hotel worth staying at. A helicopter even landed dropping off someone at dinner (showing how exclusive it is). Massage therapist was amazing also!! Enjoy and don't hesitate to attend.