The Crown and Cushion

Average at best, the rooms are clean and have been modernised. Just not finished to a great standard. Tv was tiny and the noise from the bar was annoying. Not soundproofed. The guy at the bar gave me the wrong key so I ended up being locked out of my room at 11pm. Nobody answered the phone until I texted,

Comfortable and clean room, quaint old building. Friendly and attentive staff and a great little pub.

Good location.....comfortable bed...good bedding. But .....scruffy and ragged. Very unloved outside...you'd walk past as a result. You can excuse the room paintwork issues as more heavy duty maintenance I guess.....but not the very rusty toilet roll dispenser/holder, the 3 odd hangers in the wardrobe and the delaminated shelf (that is the only shelf for anything and everything. These are simole items that should be/have been picked up and sorted. No drawer and/or shelf storage....so those 3 only hangers were a particular bugbear.

quaint and historic location near the river within walking distance to the castle and lots of fantastic restaurants

What i liked: Perfect location, free parking ( this is a real asset as parking in Windsor and Eton is astronomical), really friendly staff, delicious breakfast included in the price, comfy bed, good quality bed linen, availability of tea, coffee and biscuits in the room. Not so good: two flights of stairs to access bedrooms and very sloping floors ( difficult for me as i have a disability); a lot of noise from the street in the early hours( no double glazing because the property is very old); a lot of debris under the bed eg someone's fake nail/ ear plug etc ( but everywhere else was spotlessly clean); light above basin didnt work; no shelf in shower for soap, shampoos etc. Room 7 is very small - no chair to sit on and very difficult to get to the window to open and shut it because its behind the bed. Fire door was ill-fitting - gaps between door and frame which would render it ineffective as a fire door. Overall i did enjoy my stay but a few improvements are needed in room 7 and i think the website should make it clear that the hotel is not disability friendly

Stayed 2 nights. Didn't want an 'office block' hotel, wanted somewhere with character and charm, both of which The Crown and Cushion have in spades. All the staff were very friendly and helpful. Breakfasts were tasty and ample. Easy walking distance of Windsor Centre, the castle and the railway station. Easy (and free) parking, so could leave the car and explore at leisure. A marvelous stay.

If you want a glitzy modern hotel this isn’t for you. But if you want the most charming old inn and pub with extremely friendly staff and the best fish and chips in the greater London area, this is for you!

The staff were very friendly and helpful. The food great. The antiquity of the hotel is part of it's charm but people with mobility problems should be aware of the need to climb stairs.

Our stay was absolutely fantastic. The staff were very friendly and so very helpful. I would definitely recommend a stay here to everyone