Name: Evergrande Hotel Enping
Address: Enping, China
Rating: 8.7

China

Foshan

Qidong

Enping

Yichang

Haikou

Chongqing

Such an excellent hotel and the owners are so friendly and helpful, they upgraded my room so I could be closer to my family. The room is clean and stocked with everything you need, the outdoor bathtub is amazing and such a great way to unwind and relax after a long day at the water park situated just next door. Not five minutes down the road is an excellent restaurant where they serve fresh food farm to table!

This is a beautiful hotel however we were very disappointed that the outdoor pool was closed because it was not hot enough. We came in June. Be aware that the outdoor pool and beach is only opened July and August. Other than that, good food and good service

Facilities: The room decoration is OK, European style, spacious, the room furniture is not quite consistent with the online promotional pictures
Hygiene: The bathroom feels not very clean, the environment does not match the online pictures
Environment: The hot spring facilities are old, especially the changing area of the Tangfeng Pavilion is old and unhygienic, the water in the hot spring pool feels dirty
Service: This hotel has no service to speak of, the front desk and logistics staff are all clueless, not familiar with the hotel facilities and other instructions, went to the front desk to inquire about the dining and parking services, all the answers were: I don't know, especially the receptionist in the hotel lobby is outrageous, asked him how to go out, whether I need to scan the code or license plate registration, actually told us that we can go out directly, no charge, but we were charged 8 yuan when we went out The service in the hot springs is even worse. When you ask where the buffet is, the Thai Pavilion directs you to the second floor of the Tang Feng Pavilion. When you go up, they tell you to go to the front desk on the first floor to check out. In short, it is very troublesome. There is no 5-country pavilion in those pavilions.
Think twice about the so-called good service on the Internet. There is no service value for 600 yuan a night. Please train your employees. They are all like interns. They are very annoying from the check-in. Later, a lady who looks like a manager appeared and said all kinds of apologies and gave instructions. In short, it was a very bad experience!

Evergrande Hotels & Resorts

Columbus

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