Venus International Hotel (Fengshun Huamao Hot Spring) Guest Reviews
4.6/5
Very Good
772 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(772)
Positive reviews(748)
Reviews with photos/video(96)
Classy environment(77)
Friendly front desk staff(64)
Relaxing hot springs(41)
Delicious breakfast(34)
Convenient parking(34)
Would stay again(24)
Perfect for business trips(16)
Offers pick-up/drop-offs(7)
Negative reviews(24)
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The hotel is very clean and tidy, the front desk service is very good, the breakfast is also delicious, and the whole experience is very high.
The hotel is in good location to our family but very small and bathroom is dirty. Daily cleaning is just providing more water without wrapping anything down in the room.
Response from Property: 尊敬的貴賓,感謝您選擇華茂温泉酒店,未能給您本次入住帶來一個好的入住體驗,我們深表歉意;針對您反饋的問題我已向相關部門反饋,並已制定整改計劃;同時為提高客户滿意度,酒店有為客户提供早餐打包、甘泉送客等個性服務,希望您再入住時,能體驗到我們更加優質完善的服務,再次感謝您對酒店的支持華茂温泉酒店全體員工期待您的再次光臨。
KennyTham
Superior 2-bed Room
Stayed in Oct 2024
Family
73 review
4.5/5
Great
Posted on Jan 8, 2025
Good transit hotels with a mall at their downstair.
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨
THREENUCH
Superior 2-bed Room
Stayed in Aug 2023
Family
14 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Room is big and clean with city view. Staff can't speak English but kindly try to help me for everything. Breakfast is so good.
Response from Property: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Keano2018
Deluxe Hot Spring Suite (Double Bathtub, Hot Spring Water In-House)
Stayed in Feb 2025
Solo travellers
63 review
5.0/5
Outstanding
Posted on Mar 6, 2025
Nice hotel
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們的支持與信任, 我們將繼續秉承用心做事、細心服務的服務理念,讓您在豐順華茂温泉店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步, 祝您開心每一天!
zeeLhin
Superior Queen Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Beautiful hotel. Recommend
Response from Property: Dear guests: Hello! Your choice every time is our great honor, and we are delighted by your consistent support for us. Looking forward to seeing you again!
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 31, 2025
The accommodation experience was great! The front desk lady 009 was very attentive and helpful. I was in a hurry this time. I will stay here again next time and try the hot springs.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Fengshun Huamao Hot Spring Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Superior Queen Room
Stayed in Feb 2025
Other
2 review
5.0/5
Outstanding
Posted on Mar 30, 2025
Very satisfied, 009 service is also very good, there are hot springs, the environment is also very good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy day!
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 26, 2025
The front desk clerk 009 was enthusiastic and the meticulous service made people feel at home. The room was in good condition and the toiletries were of good quality. The various supporting services in the hotel allowed me to spend a pleasant and warm night.
Original TextTranslated by Google
Response from Property: Hello! We are honored to have you choose us every time. We are delighted by your consistent support. We look forward to meeting you again!
love
Superior Queen Room
Stayed in Feb 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 12, 2025
The hotel has free laundry and drying, which is very convenient. I experienced the sky hot spring and there is also an indoor parking lot upstairs, which is very special. The service of the 008 lady at the front desk is good. Recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for falling in love at first sight with Fengshun Huamao Store! In the beautiful time, someone's eyes will be met inadvertently, and in the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
Ruixiongmao
Superior Queen Room
Stayed in Jan 2025
Travel with friends
14 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The hotel is indeed old but it is still clean. However, I can still hear the KTV downstairs at night even though I live on the 13th floor. Please bring your own earplugs. The hot springs are good. My friend went to see it for breakfast and told me that he didn't need to go. So it should be bad. Let's just soak in the hot springs. It's not bad. The price of more than 200 yuan includes unlimited hot springs for two people. It's still very cost-effective. I soaked for two days and it was very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your support of Fengshun Huamao Hot Spring Store! Life is a test paper, it has multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope Fengshun Huamao Store will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: well!
Guest User
Superior Queen Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 23, 2025
The wooden floor room is clean and comfortable. The lobby is decorated with a festive atmosphere. The front desk lady is enthusiastic. The floor attendant is also very polite and will help inform the room number.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, time is soft, thank you for your support, we will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you a happy day!
CaihongyuLGM
Superior Queen Room
Stayed in Dec 2024
Other
10 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The hotel lobby is very grand and the room facilities are very complete. You don't need to bring your own toiletries. The front desk lady was also very generous and gave me a lot of candy ❤️❤️
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your support of Fengshun Huamao Hot Spring Store! Life is a test paper, it has multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope Fengshun Huamao Store will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: well!
Guest User
Superior Queen Room
Stayed in Dec 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jan 15, 2025
It's right at the exit of the highway, the traffic is very convenient, parking upstairs has good privacy, when I parked, I happened to meet them washing the parking lot, and when they saw my car coming in, they let me through first, which made me feel very comfortable. The uncle who washed the parking lot was also very polite. I will come back to stay next time I come back
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, time is soft, thank you for your support, we will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you a happy day!
Chloegm97
Superior Queen Room
Stayed in Nov 2024
Other
17 review
3.7/5
Posted on Dec 12, 2024
The room is relatively new, but the soundproofing is quite poor. The TV in the room cannot be watched and the WiFi cannot be used, but the price is relatively cheap and it is OK. There is a free pick-up and drop-off service to the high-speed rail station, which is still OK.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Huamao Hot Spring Hotel. We are deeply sorry that we failed to bring you a good stay experience this time. I have reported the problem you reported to the relevant department and have formulated a rectification plan. At the same time, in order to improve customer satisfaction, the hotel provides customers with personalized services such as breakfast packaging and sweet spring delivery. I hope that when you stay again, you can experience our better quality and more complete services. Thank you again for your support of the hotel. All the staff of Huamao Hot Spring Hotel are looking forward to your visit again.