Palais Médina Riad Resort

Palais Médina Riad Resort Reviews

Palais Médina Riad Resort

Boulevard Allal El Fassi, Fes, Fes-Meknes, 30000, MoroccoView Hotel Details
Palais Médina Riad Resort
Palais Médina Riad ResortPalais Médina Riad ResortPalais Médina Riad Resort
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Guest Reviews of Palais Médina Riad Resort

7.6/10
Good
51 review
Verified reviews
Location7.5
Amenities7.5
Service7.5
Cleanliness7.8
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All reviews(51)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Deluxe Double Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 1, 2025
Amazing time will definitely stay here again
Response from Property: Dear guest,Thank you for your excellent comment, we will be more than happy to welcome you again very soon.Best regards,Palais Medina Riad Resort Team
Machbub
Superior Double Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 16, 2025
Overall was good. Firstly i can't stop applause to everything which is hospitality, cleanness, location, and dishes. So nice
Guest User
Standard Double Room
Stayed in Aug 2023
Couple
48 review
6.0/10
Posted on Oct 4, 2023
Good location - clean rooms - average breakfast. Has parking. Courteous - serious staff. Nice swimming pool. A bit expensive compared to other hotels. Clean but old hotel. Worth of money (5/10)
Response from Property: Dear Guest ;A warm thank you for your amazing review following your recent experience at the Palais Medina & SPA FEZ .Our team will definitely be happy and thrilled to read your compliments, we are also very happy that you enjoyed your stay with us. We would be glad to welcome you back soon .Palais Medina & SPA Team .
azmani
Deluxe Double Room
Stayed in Jan 2024
Couple
5 review
10/10
Outstanding
Posted on Mar 2, 2024
Very nice hotel top
Response from Property: Dear guest,Thank you for choosing Palais Medina Fes for your stay and for sharing your positive feedback. We are delighted to hear that you had a great experience with us.We look forward to welcoming you back to Palais Medina Fes for another enjoyable stay.Best regards,Palais Medina Fes team
Lamiaaaaa
Standard Twin Room
Stayed in Feb 2025
Traveling with friends
16 review
10/10
Outstanding
Posted on Mar 16, 2025
Parking is very convenient. There is a whole private area. It feels very safe. The hotel room is also very large. The room has a good view. You can see the old city. It is very cost-effective for more than 500 per night. The hygiene is also very clean.
Original textTranslated by Google
Response from Property: Dear Lamiaa,On behalf of the all team, we would like to thank you for your excellent comment, we hope to welcome you again very soon.Best regards,Palais Medina Riad Resort Team
_WeChat422340****
Standard Twin Room
Stayed in Nov 2024
Traveling with friends
26 review
9.0/10
Great
Posted on Feb 6, 2025
Facilities: The hotel is relatively old, especially the ventilation and waterproofing of the bathroom are not very good. Hygiene: The hygiene is very clean and standard. Environment: The hotel is in a very good location, right next to the main road, very convenient to the old city and the new city. However, the road is under construction, so there is a lot of smoke and dust. Service: The service is very good, and you will be served free tea when you enter the hotel.
Original textTranslated by Google
Response from Property: Dear guest,On behalf of the all team, we would like to thank you for your good comment.We hope to see you again very soon.Palais Medina Riad Resort Team
Houria Laghrib
Deluxe Double Room
Stayed in Apr 2024
Couple
1 review
7.5/10
Posted on May 20, 2024
Hello, I was disappointed with our stay at this hotel because we specified that we were newlyweds. We arrived tired and the room was missing a lot of things. The room was empty, no bottle of water, no glass, no slippers, the room was full of dust. A 5-star hotel, the room should be impeccable. So I will not return to this hotel.
Original textTranslated by Google
Response from Property: Dear Ms. Laghrib, First of all, we would like to apologize for this inconvenience and we will treat your comment with great attention. Would you be kind enough to send us an email so that we can have more details and remedy this incident as soon as possible. Kind regards, Palais Medina & Spa Team
Guest User
Standard Double Room
Stayed in Dec 2023
Family
1 review
10/10
Outstanding
Posted on Jan 4, 2024
The expected
Original textTranslated by Google
Response from Property: Dear Guest ; Thank you for sharing your feedback regarding your recent stay at Palais Medina Fes.We're pleased to hear that your experience met your expectations. Our team strives to provide exceptional service and a memorable stay for all our guests.If there's anything specific you'd like to highlight or if you have any further comments, please don't hesitate to reach out. We value your feedback and hope to welcome you back for another wonderful stay.Best regardsPalais Medina & SPA Team
Siham a
Deluxe Double Room
Stayed in Jul 2024
Family
6 review
3.5/10
Posted on Aug 5, 2024
Avoid!!!! Absolutely not a 5*
Original textTranslated by Google
Response from Property: Dear Siham, thank you for taking the time to leave us a comment. We would like you to let us know the reasons for your dissatisfaction so that we can resolve any possible anomaly. Kind regards, Palais Medina & Spa Team
Anonymous User
Deluxe Double Room
Stayed in Mar 2024
Couple
4 review
6.0/10
Posted on Apr 28, 2024
The Hotel did not meet my expectations
Original textTranslated by Google
Response from Property: Dear Guest,we would like to thank you for your review and we hope to welcome you again very soon and offer you a better experience.best regardsPalais Medina & Spa Team
Guest User
Standard Double Room
Stayed in Nov 2023
Family
16 review
10/10
Outstanding
Posted on Dec 21, 2023
Nice location good service.
Original textTranslated by Google
Response from Property: Dear Guest ;Thank you for choosing Palais Medina Fes for your recent stay. We're thrilled to hear that you had an enjoyable experience with us.Your feedback is invaluable, and we're grateful for your positive comments about our hotel. However, we're truly sorry to learn that you encountered issues with our breakfast service. Your experience doesn't meet our standards, and we apologize for any inconvenience caused.We're actively investigating the matter to ensure that our breakfast service is enhanced for a better experience for our guests in the future. Your feedback is instrumental in our continuous improvement efforts.We hope to have the opportunity to welcome you back and provide you with an improved experience that truly reflects the high standards we aim for. Please feel free to reach out if there's anything else we can assist you with.Palais Medina & SPA FES
Anonymous User
Standard Double Room
Stayed in Feb 2025
Solo traveler
19 review
10/10
Outstanding
Posted on Apr 5, 2025
酒店本身裝修精緻，摩洛哥風格濃郁，每一個角落都像藝術品一樣。房間乾淨舒適，服務人員非常熱情，還會用法語和簡單的英語交流。早餐也很豐富，有新鮮的橙汁和地道的摩式點心，非常加分。 這次行程還有個驚喜，就是找到了一個非常靠譜的中文導遊，在當地非常有口碑，行程安排貼心，講解細緻，解決了我們語言不通和文化不瞭解的問題。如果你也來摩洛哥自由行，可以加微信：***********，悄悄説一聲：找導遊林挺超，體驗會好很多哦。 總之，這家酒店非常適合想深度體驗摩洛哥文化的旅行者，下次來還會選擇這裏！
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Guest User
Standard Twin Room
Stayed in Aug 2025
Business traveler
49 review
4.5/10
Posted on Sep 27, 2025
Hôtel sans âme sans valeur ajoute.
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