Totem, Friendly Hotel & Spa
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Totem, Friendly Hotel & Spa

Forum, Flaine, Auvergne-Rhone-Alpes 74300, France
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hotel overview picture
Highlights
Sparkling clean
Pets welcome
Ideal location
Delicious breakfast
Lots to do
Amenities
Skiing
Sauna
Spa
Massage Room
Fitness Room
24-Hour Front Desk
Luggage Storage
Bar
All amenities
Property Description
Terminal Neige - Totem is centrally located in Flaine, a 5-minute walk from Grandes Platières Ski Lift and 7 minutes by foot from Aup de Veran Ski Lift. This ski hotel is 28.9 mi (46.5 km) from Samoens Ski Resort.
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8.8/10
Very Good
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 54 reviews
Surroundings
Train: Sallanches - Combloux - Megève
(37.4km)
Train: Chedde
(44.9km)
Landmarks: Esf Flaine
(100m)
Landmarks: Centre d'Art de Flaine
(130m)
Landmarks: Flaine Tourist Office
(130m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Junior Suite

Bedroom 1:1 King bed
Non-smoking
Private bathroom
Tea bags
Towels
Shampoo
Room Details
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5

Suite

Bedroom 1:2 King bed
Non-smoking
Private bathroom
Bathtub
Towels
Private toilet
Room Details
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8

Loft

Bedroom 1:3 King bed
Non-smoking
Private bathroom
Bathtub
Towels
Private toilet
Room Details
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4

Club Room With Balcony

Bedroom 1:1 King bed
Non-smoking
Private bathroom
Tea bags
Towels
Balcony
Room Details
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5

Classic Room, 1 Queen Bed (Mountain)

Bedroom 1:1 Queen bed
Non-smoking
Private bathroom
Tea bags
Towels
Shampoo
Room Details
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4

Classic Room, 1 Queen Bed (Forum)

Bedroom 1:1 Queen bed
Non-smoking
Private bathroom
Tea bags
Towels
Shampoo
Room Details
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10

Family Suite

Bedroom 1:2 Double bed
Non-smoking
Private bathroom
Bathtub
Towels
Private toilet
Room Details
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3

Club Room

Bedroom 1:1 King bed
Non-smoking
Private bathroom
Tea bags
Towels
Shampoo
Room Details
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Guest Reviews

8.8/10
Very Good
54 reviews
  • Cleanliness8.8
  • Amenities8.8
  • Location8.8
  • Service8.8
Average for similar properties in Flaine
Most Mentioned
Review summary
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Staff Service: Staff are consistently praised for their friendliness, helpfulness, and multilingual capabilities. They provide attentive service in reception, dining, and ski-related needs, ensuring guests feel welcomed and supported throughout their stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2025
Stayed here for my first visit to flaine. Absolutely lovely hotel with great facilities! The twin rooms are small but do the job!! The design is super unique and decor is luxurious. The food at breakfast was always great and the staff are absolutely lovely, super hardworking too! The drinks are expensive but the france for you😂 The best bit for me was the location to the slope. Absolutely top tier!! Got all are rented ski gear super easy and it was fab to have the slope on our doorstep! I didnt get many pictures of the outside of the hotel - the majority of my pictures are from the main dinner room and view from the windows. There’s so many restaurants and bars surrounding it too!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2025
This is a great ski in, ski out hotel. We stayed for three nights over a weekend. The buffet each evening was varied and the theme changed each evening. The food quality was good. Likewise breakfast in the morning had a huge range of food. The bar area (which is adjacent to the dining area) is a nice space to have a drink and relax in the evening. There was a nice warm fire on when we were there. We opted for the slightly larger room, which I would recommend. The bed was very comfortable. There is an in-house ski shop, which is very handy. In terms of improvements, the boot room could be heated and use of the spa could be included in the price.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 25, 2025
Loved this chic, welcoming hotel. Effortlessly cool with an inclusive, friendly vibe. The staff, reception, bar, housekeeping were so helpful. Excellent kit and service from the in- house ski shop. Conveniently placed for the main gondola in the morning and the main square in the evening. Civilized breakfast times suit early risers and those needing a lie-in. We had a club room. Plenty of space for 2 and a bath as well as a shower. Has a gym and a spa. Decor is fab with lots to learn about the Bauhaus heritage. Families, couples and groups of friends seem to rub along happily assisted at all times by the smiling accommodating staff. There are retro video games and board games if you need to while away an hour or two in the bar / lounge. Breakfast was ample and delicious. We didn’t eat dinner but had tapas a couple of times. Vegetarians so choice all over the resort is limited, though definitely getting better. If I had one tiny fault it would be the damp boot room. Boots don’t dry overnight. A fabulous stay though. Wouldn’t hesitate to recommend and will certainly return.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 22, 2025
What is says on the tin! Friendly, helpful staff, good food, nice breakfast, good facilities, perfectly good rooms, great location. Ski lockers. Nice bar staff and a warm fire to sit by in the lounge if that's what you want. Thank you Friendly Hotel
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 19, 2025
The hotel had very friendly with helpful staff, completely faultless. The ski hire shop in the hotel was also great, incredibly helpful manager and the kit was of a high standard. The rooms were small, a little bit tired - having paid for a balcony it would have been nice to have chairs on the balcony to sit on. The breakfasts were plentiful, high quality and a huge selection. The dinners were very disappointing - we don't tend to eat 3 -4 courses but the only option was the 'set buffet menu' which was £45 per person, which made dinner for our family of 4 very pricey (especially when the teenagers just wanted a bowl of pasta). There was hardly any meat options, lots of fish (in fact the whole hotel smelt of fish every evening). We were thankful we hadn't committed to the half board options so ended up sampling a lot of lovely restaurants in the resort. The spa was nice, I've never been to a hotel where you had top pay extra to use the sauna and jacuzzi though - so paying 10 euros per person, per day soon added up. Outdoor hot tub was also lukewarm every night. It was fine for a 3 star hotel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 14, 2025
Overall a good experience staff friendly and helpful food okay hot dishes could have been warmer. Ski hire shop in hotel very handy especially Christoph who was very helpful. Rooms typically small French but adequate for skiing. Only downside was ski boot room down stairs which was cold and damp with no ventilation. Our boots were damp every morning and there was a mouldy smell.I’m not an engineer but it seems there is a wall to outside air which could be drilled to allow fresh air in which would improve the situation and there should be boot warmers.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 13, 2025
The wstaff at the Totem Hotel are indeed very friendly, their customer service was exemplary and we were all made to feel very welcome by everyone working there. They could not have been more helpful and lovely, thank you. The hotel was so nice too, very clean and trendy with a great vibe whatever your age. Ideal for skiing straight on to the runs.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2025
This hotel surpassed our expectations. Everything was so convenient - staff were friendly and helpful, great location a stone’s throw from one of Flaine’s main bubble lifts, ski hire shop on site, all of which made for a super relaxing stay. Standout features were the fantastic quality of the buffet breakfasts, the comfortable beds, and the cool interior design! Would love to return.

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:30-10:00 Open
AgeFee
Children 17 years old and under
€ 10.00 per person
Adult
Buffet:€ 20.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Fee: € 20.00 per pet per night

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1960
  • Number of Rooms: 96
Phone:+33-4-30050359
Terminal Neige - Totem is centrally located in Flaine, a 5-minute walk from Grandes Platières Ski Lift and 7 minutes by foot from Aup de Veran Ski Lift. This ski hotel is 28.9 mi (46.5 km) from Samoens Ski Resort.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a hot tub and a sauna. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby.

Enjoy a satisfying meal at Friendly Kitchen serving guests of Terminal Neige - Totem. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Flaine? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.

Stay in one of 96 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Totem, Friendly Hotel & Spa?

The cancellation policy for Totem, Friendly Hotel & Spa varies depending on the type of room and booking conditions.

How much does it cost at Totem, Friendly Hotel & Spa?

Prices at Totem, Friendly Hotel & Spa change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What are Totem, Friendly Hotel & Spa nearby landmarks?

Nearby attractions to Totem, Friendly Hotel & Spa include Esf Flaine, only 100m from your search (straight-line distance) away.

What are check-in & check-out time at Totem, Friendly Hotel & Spa?

Check-in at Totem, Friendly Hotel & Spa starts from 16:00-24:00, and the standard check-out time is by 12:00.

Are pets welcome at Totem, Friendly Hotel & Spa?

Yes, pets are typically allowed at Totem, Friendly Hotel & Spa, but it's always best to call ahead to confirm.

About This Property

Nearest Train StationSallanches - Combloux - Megève
Distance to Train Station37.41KM
Average Price FromEUR550
Hotel Star Rating3