Premier Inn Fleet

Great place to rest, very close to amenities and to the train station.

Overall the hotel was just as we expected. The room was very clean. The staff were very friendly and courteous. The breakfast was well worth the money. The bed is so comfortable. This is only our second stay at this hotel and we would definitely recommend staying here

We stayed beginning of August for 2 nights. We've stayed here before about 10 years ago, it must have been fairly new then as we won't be making the same mistake again. It's the most expensive Premier Inn I have stayed in, maybe worth it 10 years ago but now it's run down and in need of some work. I stayed on the corner room of the 3rd floor, room 303. The headboard had some weird stain on it, the bathroom has damp in the corner and in general it could do with a good clean and a paint touch up. The windows don't open but the the air conditioner is soooo loud, you can't leave that running. The first night I got no more than 3 hours sleep due to a long, loud persistent buzzing/ humming noise. The next day I spoke to reception who said thr kitchen extractor fan runs all the way up through the building and that it possibly got left on over night causing the noise. The next night it was off by 11.30. Just be aware of the noise if you get this room (and the weird stains). My sister and her children also stayed, she had a 2nd floor room. This room was ready almost an hour after check in and also only had 2 beds made up. It smelt of urine! She was quickly given a room with the correct number of beds and did not smell of wee! Absolutely not worth the money to stay here, Premier Inn are usually so reliable but this hotel let's it down. Ending on a positive, the staff were great!

The staff were excellent. The bed was comfortable. There was an annoying fan in the void above the ceiling tiles near the door. It wasn’t the AC, but a fan that had been installed to cool the spotlights according to the staff member who came to the room. Sounded like noisy bathroom fan. Even if I didn’t turn the spotlights on the fan continued. The only way to stop it was the cut power to all the lights in the room. That worked, but was not ideal. The WiFi was also intermittently slow, even after I paid for the Premier Inn Ultimate WiFi. Apart from that everything was fine.

The good bits: The rooms are comfortable, clean and have air conditioning. The car park is free. And that's about it. The bad bits: There aren't enough staff and some of them are half trained. Issues on my visit: no decaff coffee, no sweeteners, waited over 35 minutes for a pizza evening meal despite there only being 9 people in the restaurant. At breakfast the coffee machine was broken, there was no brown bread, and the white bread was not exactly fresh. On top of this, the wifi was glacially slow to the point that my email timed out on several occasions. I'd have been better using morse code. Best advice I can give is to eat elsewhere if you need to stay here.

Stayed 2 nights on a work trip. The rooms are those old ones with a small tv hanging off the cupboard. No phone signal on 2 different phone networks and the WiFi is like dialup! So that’s the good bits… The restaurant cannot warm a lasagna or cook pizza to an edible standard. Although the waiting staff were pleasant the manager couldn’t be bothered to cross the room to speak to me when I was politely pointing out the below standard food. Breakfast…. Broken coffee machine stale bread. Safe to say I wont be staying here again and sorry to say that I really think Premier Inn is on a massive decline in standards especially when it comes to food! and the children attempting to warm it up! 🤢